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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 82208 Views
  • 97 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Using Meta Quest 2 for 20 students

I just purchased 20 headsets for my college. I would like to use them in my chemistry labs. Can anyone help me learn how to get 20 headsets up and running?

Matt-2814 by Honored Guest
  • 474 Views
  • 4 replies
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Quest 2 Air Link Connecting but stuck on loading screen

I'm having trouble with my Quest 2 Air Link connecting to my laptop. I've used Air Link for a while now and it was working fine on the 19th (9/19/2022) before I ran into the issue of it suddenly being stuck on a loading screen whenever I try to conne...

minouuwu by Honored Guest
  • 1914 Views
  • 7 replies
  • 0 kudos

rift black screen flashing

some times the oculus rift starts flashing black for some weird reason, also it gets unusually hot after a whilesome times it shows something that looks like tv static but for only a split second btw this is with the normal oculus rift not the rift s

Resolved! How to pair quest 2 to multiple phones

I own a Quest 2. I made an account, paired my phone with the code, and it was set. I made another account for a family member, but when they download the app and try to pair their phone on their account, the code does not show up. Any ideas?

Slosshy by Honored Guest
  • 39152 Views
  • 24 replies
  • 6 kudos

Referral questions?

So I recently bought a Quest 2 (about maybe 6 days ago, just got it yesterday) because my friend asked me to get one so we can play VR Chat together. I didn't use the referral link because I didn't know that was a thing and he didn't know it was a th...

Install Queued. Issue

I earlier today tried to install a game using the oculus app on my phone to my quest 2, After I pressed install it said it was queued. After a bit of waiting and it not changing I decided to press it again and it then said, “Headset offline, this wil...

Slooth_. by Honored Guest
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  • 8 replies
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OCULUS LINK/ AIR LINK Infinite Loading Dots

Hello all, Summary Oculus Quest 2 is unable to pair with PC via Cable or Air Link (Infinite loading DOTS) Details I try to air connect Quest 2 to my desktop PC. The PC appears there correctly but when highlight it then select the PAIR button, it does...

Horizon Worlds Issue (Coming Soon) US 18+

I've had this headset set up and have been using it for over a year.I still cant download Horizon Worlds on my PC. It just says "Coming Soon".NO I am not using a VPN or Proxy.YES I am 18+YES I have my facebook linkedYES I have it already on my headse...

my right hand quest 2 controller wont track

only my left one works properly the right controller vibrates and I can use the oculus button on it but that is all, it does not track either so I can not move it around.I have tried.restart.factory reset.cleaning it.replacing batteries.recharging th...

Explorer keeps opening

So i have my quest2 open for a hour or more way past start up and when i start playing a game usually happens in vrchat after a while it will black screen and open up explorer how do i disable it or just get it to stop doing that?

Dear Community i need Experienced Help

I Got the Oculus Rift today from a Friend, and i want to have a good Experience in VR (FPS is Priority) and as second the Resolution (but i dont want to look at a Pixel Mountain) so these are my Hardware components) please help me giving me good Sett...

Anonymous by Not applicable
  • 196 Views
  • 0 replies
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Files dont appear on unknown sources

When I try to download the files over and over again and it doesnt work I have unknown sources on but when I download the files they dont go on to unknown sources

Yeetman_1 by Honored Guest
  • 350 Views
  • 2 replies
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My Oculus Rift S has stopped working

For the past month or so my oculus rift s has slowly decayed in quality. now every time I launch an application, it works fine for about 1-4 minutes before freezing my entire computer, shutting down and giving me a message that my DisplayPort has dis...

DaBigMehi by Honored Guest
  • 713 Views
  • 4 replies
  • 1 kudos

saving game progress and settings to pc

my quest 2 is acting up and im gonna factory reset it. is there a way to save my game progress to my PC, and potentially customized settings (ie. Home Environment and other settings), so my quest feels the same even after reset? I know how to get to ...

LegendV34 by Honored Guest
  • 408 Views
  • 4 replies
  • 0 kudos

Airlink Max Connections Help

Hello all, I am trying to find out if there is a limit to how many airlink connections you can have at once on a network. I have been testing out the connections on my new network. We have 1gb line with Unifi UDM Pro and 10gb UDM switch and a WiFi 6 ...

SkyRL by Explorer
  • 423 Views
  • 3 replies
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HELP

I deleted the Rift s USB hub in the control panel, and now nothing has been working the USB never works works when I plug it in. It just tells me the USB connection is not working, is there anyway I can recover it.

BLORO66 by Honored Guest
  • 354 Views
  • 4 replies
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Connected to Wi-Fi but no internet. Oculus quest

Today may 20 2022 I tried to play my oculus but found that my internet wasn’t working. I looked at it and it said connected but no internet I tried to turn Wi-Fi off and on. Didn’t work, tried to forget Wi-Fi and reconnect didn’t work I restarted rou...

Resolved! My account won’t load.

 “Unable to load. Please try again later.“ is what my oculus says when ever I go to my account. This has happened before and I factory reset and it fixed it. I month or two later it’s happening again. I don’t wanna factory reset and lose my progress ...

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Optimize my Headset?

For awhile now I've struggled with games such as B&S although my favorite I find it irritating just how laggy it gets in a short amount of time, to the point where it becomes unbearable to even play. Awhile back I'm not sure how I resolved it but I w...

Turning on the Quest 2 completely stalls my network

averaging 50Mbps on speedtests, but as soon as the Quest 2 is booted up, it plummets to 100Kbps. I've been looking for solutions on google but all I've found were other WiFi issues and forum posts without any solution. Any idea what I could do to fix...

Witam was Help Poland

Witam jestem bardzo zainteresowany kupnem firmy Oculus Quest 2 widzialem, ze jest mozliwosc dodania kupony promocyjnego lub rabatowego . Nie mam za duzo pieniedzy .chciałbym kupić troche Oculus Quest 2 .Czy byla by mozliwosc dostania kodu promocyjneg...

NiVeKQ by Honored Guest
  • 238 Views
  • 1 replies
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Resolved! The main menu screen is all black

EDIT: I posted this as an issue in the forums > here <. Hi. This is the second time that happens to me.When I turned on my headset today the main menu was all black. Only I could see the controllers and hear the Oculus menu button when I pressed the ...

SoyNexZ by Explorer
  • 603 Views
  • 2 replies
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Please help. I am getting very frustrated.

Hello, so my Oculus Rift S is having problems with tracking. Specifically after the Oculus update. So I have been having lagging since last night, figured it out. Turns out it was SteamVR. So I fixed that then went to sleep so then i can see if it wo...

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