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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 94 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Workrooms Web App is Frozen

Hey, I am unable to use the web app. Once I am logged in to my workroom I am trying to click anywhere and it doesnt respond. From my name, to schedule a meeting, to the notifications, it doesn't register any input and is completely frozen. I download...

Horizon World on Rift S from France

Hello all, I want to experiment Horizon world and try a meeting room "Horizon workrooms" there. Unfortunately instead of a dowload button I have a "coming soon"button.I have a Rift S oculus and i'm trying from France with a French Facebook account.Is...

Horizon Workrooms 1.3.5 update issues

I really do appreciate the new features and environments in Horizon Workrooms that were included in this last App update, but there are a couple of issues I wanted to bring to light to see if anyone else is experiencing them. -The High Five feature t...

Oculus Remote Desktop not connecting for Horizons Workrooms

I have installed the Oculus Remote Desktop app on my MacBook Pro M1 14'' Laptop.I can see my headset and it gets a green dot on it and says that it is connected. In the oculus app it finds the laptop and tries to start up and shows a black screen. Af...

skivan by Level 2
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Being disconnected from Horizon Workrooms on Oculus Quest 2

When I connect to a Horizon Workrooms room I am able to see it for about a minute and then I am booted out and it says "You have been disconnected, the room may be full or there was an error". As it's just me in the room it can't be full, but there's...

Horizon Workrooms feedback: Having a laptop in your lap

I normally just keep my Macbook Pro in my lap rather than on a desk. Which is hard to get working with the keyboard display in Workrooms. Normally, I'd like to be able to define my "desk" as where my chair that I sit in, is. I also tried just using m...

Anonymous by Not applicable
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