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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Horizon Worlds Unavailable

Hello, I am located in Asia and I am unable to download "Horizon Worlds" on my Meta Quest 2. Can anyone help me regarding this? Is it only available in US and Canada? I am a developer and want to create content in Horizon Worlds. Please help. Thanks.

YOU CAN! Get access to horizon worlds! States coming soon

Many people that should have access but cannot still download horizon worlds! It's down to your linked facebook account. Remove that account from your meta account and then set up a basic new facenook account just for the quest and link that to your ...

Horizon Worlds Issue (Coming Soon) US 18+

I've had this headset set up and have been using it for over a year.I still cant download Horizon Worlds on my PC. It just says "Coming Soon".NO I am not using a VPN or Proxy.YES I am 18+YES I have my facebook linkedYES I have it already on my headse...

Still can't download Horizon Worlds

I'm 23, live in the US, yet when I visit the page for Horizon Worlds on the meta quest app, it says "coming soon". It's been saying that for months now, and this is sort of frustrating. What is happening? Why can't I download the game?

Unable to install Horizon Worlds

So Horizon Worlds has been open in my country but the problem is that on the store it says "soon" but i see people playing and idk what to do (i migred to a meta account btw)

Horizon Worlds - Is it a farce for developers?

I'm signed up with a developer account because I'm an XR developer. Are you saying only Americans and Canadians have the right to develop for Horizon Worlds? By not rolling out to people working in this industry, you are making the content exclusivel...

v4rsh by Explorer
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False account suspended

First off my main account horzion worlds servers crashed and it was removed from alot of people’s game library then was put back. The second time it happened within the week of March I everyone got their stuff back in there library but mine it’s been...

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Same device showing up multiple times on app

 I don’t know if this is why I am having issues with horizon worlds, but why is my device showing up multiple times on my app? I can’t even delete them. Uninstalled the app and it was still there after I reinstalled.

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Horizon Worlds Create Inop for me

I am unable to get past the begin button in the horizon worlds creator menu. I click it and goes gray. I have tried for about a week and no change. I've uninstalled and reinstalled multiple times.

Horizon World on Rift S from France

Hello all, I want to experiment Horizon world and try a meeting room "Horizon workrooms" there. Unfortunately instead of a dowload button I have a "coming soon"button.I have a Rift S oculus and i'm trying from France with a French Facebook account.Is...

Resolved! Got accepted into Horizon worlds though I have a Quest 1

I've been accepted into Horizon Worlds though on startup I notice you need a Quest 2 to actually play it and I only have a Quest 1, I look into the Oculus PCVR store and it still says coming soon.Is there any way that I could get access to Horizon Wo...

freezeing

when i am in build mode i have already factory reset my oculus and before i d did i backed up my stuff , did a regular rest and done unstailling and re installing of horizon worlds and still when i am in build mode and or regular traveling i glitch a...

Horizon Worlds - ALL avatars are stretched and wonky

Hello, I was wondering if anyone has a fix for this. All avatars are stretched and wonky. It will look fine to everyone else in a room, but to me ALL of them are stretched. I am on an Oculus Rift S. My graphics card is a Radeon RX 590. Does anyone ha...

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iMattMac by Honored Guest
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Horizon Worlds, Stuck on tutorial

 Any help appreciated, I downloaded HW today, went through the intro and learned about the wrist menu but when it tells me to click on the welcome world all is see is a line of text in a red box saying about unable to render. Any ideas.

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