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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Install Queued. Issue

I earlier today tried to install a game using the oculus app on my phone to my quest 2, After I pressed install it said it was queued. After a bit of waiting and it not changing I decided to press it again and it then said, “Headset offline, this wil...

Slooth_. by Honored Guest
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Resolved! Can't install Oculus Software on Windows 11

Hey there, I can't seem to install Oculus Software on Windows 11, I'm running build: Build 22499.rs_prerelease.211105-1550.It's an insider preview build but besides Oculus everything seems to work perfectly fine so I have no idea why it won't work or...

Resolved! Can't install oculus app for PC (Windows 10)

Fresh install of Windows 10 on 1tb SSDi7-127000K, 32gb RAM, RTX 2060No external drives connectedDownload stops at 5.10gb/5.12gbLog file says '--- End of stack trace from previous location where exception was thrown ---'Steps taken (install fails):Dis...

Install Error During Software Install Please Help

I recently purchased on Oculus Quest 2 and I found out that in order to play games on my PC I have to install the Oculus software on my PC. So I went to the website and began downloading the Oculus software in order to move forward in my attempt to p...

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