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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Known Issue - Quest Airlink lags and stutters after V54 update.

Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 2 will NOT connect to the WIFI at all

I've tried rebooting, factory reset on the Quest, factory reset on my modem, changing passwords, signing in and out of the app on my phone but NOTHING works. It is currently a very expensive paperweight, how do I fix this?

TAJack by Honored Guest
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No internet black screen

So I have an oculus rift, I had been using it fine a matter of a few days ago. One day I lose my internet, and now the rift is black screening all the games I try to open. I can see on my screen that the game is launching and tracking fine, I can eve...

drakon867 by Honored Guest
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Quest 2 High Ping and Jitter

Hi, After some help or guidance.... Recently invested in Shadow Tech virtual gaming PC service for the primary reason of playing VR games on my Quest 2. I've worked in IT for 12 years so not phased by any technical setup or specific processes require...

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My oculus is in a differnt date and year

I says that I'm in the year 2034 when I'm in 2022 and idk why I loaded in to my oculus and I couldn't play my games because I "didn't have internet" when I did and I'm just confused can someone help me

Nexangle by Honored Guest
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  • 3 replies
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