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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Poker stars vr chips

Brought a $100 pack on the 2.4.23 and didnt recive my chips the developers are aware of this, I've sent photos of chip purchase and emails from Meta saying its an in app purchase there psvr has to give me my chips. I don't want a money refund, u just...

Quest Pro Controller Tracking Issues and Fix

I had a tracking issue with quest pro's controllers. There was about 11" of offset between the real ones and the virtual display. BIG difference!After multiple resets nothing changed. I was getting very frustrated and was about to do a factory reset....

mreimer by Expert Protege
  • 9164 Views
  • 36 replies
  • 3 kudos

Computer doesn't meet the updated minimum specifications.

My laptop is an ROG Strix G834JY with i9-13980, 32gb RAM, NVIDIA RTX4090 GPU GDDR6 @16gb with HDMI 2.1 and 1.4 display ports. And, I am l getting the message that "my computer doesn't meet the updated minimum specifications. WHAT!!! I looked at the r...

Oculis Rift S problem.

Spoiler (Highlight to read)Spoiler (Highlight to read) Hello guys, before 3 days when i walked out the room i hit cable with my foot and pulled Oculus Rift S headset from the table 2 foot height and it fell down on the floor i didn’t try it or look e...

ajzzi by Honored Guest
  • 99 Views
  • 0 replies
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Meta Quest 3 USB Update Mode Loop

I have tried every option to boot out of this loop and nothing worked. So I had to get a replacement. Upon sending my replacement they advised I wouldn’t get a new one back for 8-14 business days (2-3 weeks). I obviously got upset because I spent $50...

Muting charger plugin sound

Everytime I have my headset plugged in the charging port must be either dirty or bent inside but when it's plugged in it constantly makes this little jingle every millisecond and won't shut up. I have to unplug it in order to stop hearing the sound E...

Sabbathvr by Honored Guest
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Quest 2 won't charge or reset

The only time I can get it to do anything is when the charger is plugged in and then it just comes on flashes logo shuts right off the a couple seconds later does the same thing comes on shows logo shuts off comes on shows logo shuts off all in the s...

Character moves without touching controller

Every time I play a game (bait) for some reason it moves me back even though I don’t touch my left controller. I don’t know if my controller is broken. But if you know how to fix it please let me know.

Unable to open a url in oculus quest 2 browser

I have tried this URL of an x-ray image it opens on all my devices but quest 2 browser wont open and shows error of internet blocked , this is the URL :- http://122.176.21.59:9000/ftp/report_id--140--newfile.jpg

95Animesh by Honored Guest
  • 277 Views
  • 8 replies
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TURN OFF CHARGING NOTIFICATION

I know you guys have this problem. the quest two has a really bad glitch that causes it to stop charging for a quick second. Unfortunately it has a useless feature that makes this glitch unbearable. meet the charging notification. a loud ding that ha...

666f by Honored Guest
  • 206 Views
  • 2 replies
  • 0 kudos

Oculus software for dell XPS 15 9570 graphics card.

Recently, I installed my Oculus software, and it worked fine with my Quest 3. However, a few weeks later, the Oculus software is indicating that my graphics card is not supported, despite installing the latest graphics drivers without any improvement...

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Quest 3 PCVR No 120Hz Refresh Rate

I bought this headset because it advertised 120hz. When connected to a pc via link cable using the quest application on the pc the highest option is 90hz. How can my quest 2 out perform my quest 3 when connected to a pc? There is no option for 120hz ...

Resolved! Defective Meta Quest 2 Headset

Spoiler (Highlight to read)I was recently sent a defective Meta Quest 2 headset. It doesn't work. I submitted a claim and have sent numerous emails to the Meta Store Support, but no one responds. I cannot find any telephone number to contact someone....

Resolved! Issue - When Guardian is disabled Quest 2 brick

Edit: This is a duplicate of this post, but here I report the issue.Hi. I just discovered an strange bug. HardwareOculus Quest 2 (128 GB)OS Version: Latest (21/04/2022) no Public ChannelToo long didn't readGuardian bricks the headset when (Guardian) ...

SoyNexZ by Explorer
  • 3908 Views
  • 4 replies
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Quick show of oculus quest logo

When I turn on my oculus it shows the logo for a short time and turns offAnd keeps on doing it and I don’t want to factory reset it again because I have over 150 dollars spend on games and in games!!!

au217 by Honored Guest
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Cant remember what email i used to login for my meta account

Hello Meta I need help with one of my old meta accounts named @egoisticmite (not sure if the name helps but I'm gonna type it in anyway). I forgot my email, and don't know what to do. My meta account has been gone for a long time now and I'm not sure...

TjarlH by Honored Guest
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  • 3 replies
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Resolved! Refund Quest IAP Purchases?

I've been searching around but is there no information about if it's possible to refund IAP to someone who accidentally purchased items in game. Is this possible to do?

Resolved! Profile won't load and loss of access to some apps/games

Basically, when I try to login to my account on my oculus it doesn't log in and the profile menu says "Unable to load profile, try again later". Some of my apps/games also say they cannot confirm if I have purchased them (most likely due to the fact ...

Extreme Tracking Issues

I've had this issue before i had a bootloop which is thankfully resolved, but that besides the point. My Oculus Quest 2 is having the worst tracking issues I've ever seen, making it almost unplayable. My tracking is so messed up, the things it does i...

Golf + wont load

Hi I get a failed to download files when loading and asked me to reinstall files. I did that and still having issues after doing a small update today. Worked fine yesterday. Any help please?

G12IFTE12 by Honored Guest
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Resolved! Referral codes with free trail

When I was going to purchase the game racket fury with a referral code it said that I owned the app and I couldn’t use the code this would be because I have used the free trail. Is there any way the I can still use the referral code to by the full ga...

Real VR Fishing Japan Part 1 add on

I'm using Real VR Fishing as a shared app. Was able to buy US West Coast as an add-on and play it with the shared account. Trying to now buy Japan Part 1 but being told that I have to buy Real VR Fishing (full game). Why can't I just buy the add-on a...

Oculus Quest 2 Crashing??

I have recently got a meta quest 2 and wanted to play on the oculus link, but it starts freezing going upside down, glitching and eventually crashing this happens most of the times. So I have tried using a different USB 3.0 port and it is still occur...

ThornyTBN by Honored Guest
  • 744 Views
  • 3 replies
  • 0 kudos
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