We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I got a $30 Syntech link cable off of Amazon. I plugged it into my high end PC, plugged it into my Quest 3, and it worked for the first 3 days. I was able to play SteamVR games, which was what I intended on using it for. Suddenly, it stopped working ...
Hello, I'm trying to create a Meta for Developers account using the browser and PC that I always use to log into instagram and threads, but I keep getting this error when I input the code sent to my email:You can't make this change at the momentThis ...
so i have been trying to connect my quest 2 to my pc via usb-c cable and it isnt appearing in file explorer i dont know what do do please help me
I've been searching around but is there no information about if it's possible to refund IAP to someone who accidentally purchased items in game. Is this possible to do?
I know you guys have this problem. the quest two has a really bad glitch that causes it to stop charging for a quick second. Unfortunately it has a useless feature that makes this glitch unbearable. meet the charging notification. a loud ding that ha...
I already made a new account and am logged in on the meta app and I used the same email for the setup and it said: It looks like there isn't an account associated with that email. Make sure that you use an account given to you by your organisation (f...
I've been playing Mothergunship: Forge. It was working fine earlier today. I tried to open it today, and it shows the name of the game and then goes black. Game does not run. I've tried restarting the system, uninstalled and reinstalled the game a co...
Left controller not powering up
Basically, when I try to login to my account on my oculus it doesn't log in and the profile menu says "Unable to load profile, try again later". Some of my apps/games also say they cannot confirm if I have purchased them (most likely due to the fact ...
Hi, having real trouble with my child’s quest 2.. it was brand new and working fine for months now all of a sudden it seems I’m connected to a business account and also says, “ Your meta account has been suspended because your account doesn’t follow ...
I had a tracking issue with quest pro's controllers. There was about 11" of offset between the real ones and the virtual display. BIG difference!After multiple resets nothing changed. I was getting very frustrated and was about to do a factory reset....
Hello Meta My Name is Enzo and my oculus says my account has been suspended for absolute no reason at all. Every time my oculus brings me to a page saying to enter a code in www.meta.com/device When I enter the website is tells me to log in, but righ...
I have tried every option to boot out of this loop and nothing worked. So I had to get a replacement. Upon sending my replacement they advised I wouldn’t get a new one back for 8-14 business days (2-3 weeks). I obviously got upset because I spent $50...
Is anyone experiencing the ‘Unable To Load Content’ issue when either trying to travel to another world or just when pulling up your menu and trying to add someone as a collaborator. It seems to happen often and during other times.
I just added a payment card on Meta's website and attributed it to my account.I am currently having an issue where this new card is not appearing as a payment option.The app will not allow me to add my payment card either.When I try to delete old car...
I used to create a meta horizon account with Facebook and after that I changed my email on Facebook. Then when logging into the meta account It's like you'll be prompted to choose between the old email and the new email. Then I select a new email. I ...
ive done all the steps, factory reset my quest, contacted dev support and they told me they don't handle this type of stuff
I need help it keeps happening every time ;(
Hi!We have noticed an pretty big issue that appears in the Quest OS on both Quest 2 and Quest 3. If you use the Quest's built-in "Record Video" functionality (the icon with the video camera), then watch that video after it's completed by pressing the...
In the latest OS version of Quest 3, as per the subject above, it cannot play VP9 codec videos with a resolution higher than 4K. However, it was able to play videos with a resolution higher than 3840x2160 without any problems with other codecs such a...
My laptop is an ROG Strix G834JY with i9-13980, 32gb RAM, NVIDIA RTX4090 GPU GDDR6 @16gb with HDMI 2.1 and 1.4 display ports. And, I am l getting the message that "my computer doesn't meet the updated minimum specifications. WHAT!!! I looked at the r...
Spoiler (Highlight to read)Spoiler (Highlight to read) Hello guys, before 3 days when i walked out the room i hit cable with my foot and pulled Oculus Rift S headset from the table 2 foot height and it fell down on the floor i didn’t try it or look e...
Everytime I have my headset plugged in the charging port must be either dirty or bent inside but when it's plugged in it constantly makes this little jingle every millisecond and won't shut up. I have to unplug it in order to stop hearing the sound E...
The only time I can get it to do anything is when the charger is plugged in and then it just comes on flashes logo shuts right off the a couple seconds later does the same thing comes on shows logo shuts off comes on shows logo shuts off all in the s...
Every time I play a game (bait) for some reason it moves me back even though I don’t touch my left controller. I don’t know if my controller is broken. But if you know how to fix it please let me know.
I have tried this URL of an x-ray image it opens on all my devices but quest 2 browser wont open and shows error of internet blocked , this is the URL :- http://122.176.21.59:9000/ftp/report_id--140--newfile.jpg
So for about the last 2 and a half months (roughly) every few weeks my Quest 2 would suddenly be connected to Wi-Fi with a strong connection as usual but in games my connection is really slow, and sometimes to the point of being too slow to even play...
Recently, I installed my Oculus software, and it worked fine with my Quest 3. However, a few weeks later, the Oculus software is indicating that my graphics card is not supported, despite installing the latest graphics drivers without any improvement...
I bought this headset because it advertised 120hz. When connected to a pc via link cable using the quest application on the pc the highest option is 90hz. How can my quest 2 out perform my quest 3 when connected to a pc? There is no option for 120hz ...
Spoiler (Highlight to read)I was recently sent a defective Meta Quest 2 headset. It doesn't work. I submitted a claim and have sent numerous emails to the Meta Store Support, but no one responds. I cannot find any telephone number to contact someone....