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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Known Issue - Quest Airlink lags and stutters after V54 update.

Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Profile won't load and loss of access to some apps/games

Basically, when I try to login to my account on my oculus it doesn't log in and the profile menu says "Unable to load profile, try again later". Some of my apps/games also say they cannot confirm if I have purchased them (most likely due to the fact ...

Extreme Tracking Issues

I've had this issue before i had a bootloop which is thankfully resolved, but that besides the point. My Oculus Quest 2 is having the worst tracking issues I've ever seen, making it almost unplayable. My tracking is so messed up, the things it does i...

Golf + wont load

Hi I get a failed to download files when loading and asked me to reinstall files. I did that and still having issues after doing a small update today. Worked fine yesterday. Any help please?

G12IFTE12 by Honored Guest
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Resolved! Referral codes with free trail

When I was going to purchase the game racket fury with a referral code it said that I owned the app and I couldn’t use the code this would be because I have used the free trail. Is there any way the I can still use the referral code to by the full ga...

Oculus Quest 2 Crashing??

I have recently got a meta quest 2 and wanted to play on the oculus link, but it starts freezing going upside down, glitching and eventually crashing this happens most of the times. So I have tried using a different USB 3.0 port and it is still occur...

ThornyTBN by Honored Guest
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Parental Dashboard

My son sends me the link, I follow it, and the instructions but it won't let me get to the dashboard

SteamVR issues

Hi All, I have had my Quest 2 for over a year now, have been playing various games via Airlink and cable on my pc using steamvr. My specs are:Windows 103070fe3700x16bg DDR4 I tried to load up a game today and have opened a can of worms with steamvr. ...

Pattern and pairing issue

My Quest 2 is stuck on a screen asking me to unlock with a pattern.I have clicked forgotten pattern and it prompts me to go to the app.The app is asking me do do the same thing.The app is not finding my headset.When I try to pair it is asking me for ...

Issue of initial setup Quest 2 produced last year

I've bought Qculus Quest 2 from local dealer and find it was produced in 2021 year end. During the initial setup, the headset reports 'limited connection' after connecting to WIFI. Normally, we need to use app to pair the device to complete all setti...

Oculus refferal

About an hour before I activated my oculus I used my freinds referal code on the same facebook acount as my oculus. It said that once I activated my oculus I would be able to get $30 in credit but once I was in I didnt get any credit. I made sure to ...

Our org's apps not visible on Quest 2

Hey there, We are trying to set up a headset for one of our clients, but have found that this particular headset refuses to display any of our organization's apps, while our other headsets do so flawlessly.The account involved has full access to our ...

Oculus software install keeps stopping after so many tries

I keep getting the error message below. Please help [Warning] [7/15/2022 4:03:45 PM] Error submitting Marauder packet:System.Net.Http.HttpRequestException: Error while copying content to a stream. ---> System.IO.IOException: Unable to write data to t...

Add-ons

I just purchased the wild creek add-on for the top golf on quest1. I’m wondering if anyone knows how to play it in the game?because when I launched the game I couldn't find out a way to play it. it says that the add-on is compatible for quest one so ...

Please help. I am getting very frustrated.

Hello, so my Oculus Rift S is having problems with tracking. Specifically after the Oculus update. So I have been having lagging since last night, figured it out. Turns out it was SteamVR. So I fixed that then went to sleep so then i can see if it wo...

Oculus Desktop won't run after hibernation on Windows 11

After booting from a hibernation on Windows 11, it is not possible to open the Oculus Desktop client. The issue seems to be that the OVRServer_x64.exe process is unresponsive after a hibernation, nor can it be terminated by force. I had hoped for thi...

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Migush by Explorer
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Apple Keyboard / Bluetooth Pairing Issue - Black Screen

Hi, Seeing the latest v37 release I wanted to try out using my Apple Keyboard in VR as this is now supported however having an issue and wondered if anyone else has seen this? Went into settings > Experimental Features > Bluetooth Pairing. Put Apple ...

Oculus Link not Utilizing GPU fully

I am currently trying to use oculus link with my ASUS Zephyrus G14.It has the RTX 2060.I have completely disabled the integrated graphics, turned the power mode to high-performance, set the armoury crate to windows controlled, and I have told windows...

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Another Synced Issue

I bought a Gorn a couple weeks ago, and played it a lot. Some days I played it without internet, and a warning about progress potentially being lost. I didn't really mind, so I kept playing. BUT for the past few days it keeps saying "syncing" and I c...

Shared Apps still not working issue for 4 weeks now

NO im not talking about Beat Saber i'm talking about every game that's sharable no longer popping up on secondary accounts.Yes I have everything on I double checked its still not working says I have to purchase every game again.How is no one talking ...

Quest 2 Link Bluetooth sound issues

When i first connected my Quest 2 headset to my PC via link it worked perfectly but the 2nd time i connected the sound didnt work and since then i havent been able to get any sound via link - although it still works perfectly without link. When i che...

Paarsec by Honored Guest
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