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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Oculus Link Interface are shaking

Hi, I notice after update to v39, my interface (the selector dish) and room on the link are very shaky. (both on cable and airlink) https://vimeo.com/713549419As you can see the normal home is ok, the screen on the link is also fine. only the room be...

Oculus Quest 2 - Stuck on Link Black loading screen 3 dots

Spoiler (Highlight to read)Hey guys so recently I had a problem where when I tried to launch link through my quest 2 with a usb c cable it would get stuck on a black loading screen and take me back to the quest 2 menu, what I found out through Reddit...

Problem with oculus link now bevor it worked.

My problem is maybe simple, the oculus link worked fine. then i was testing some games over mobile and hat do this code in everything fine. Today i want to use the link again i shows everything fine but i don't see my desktop anymore they are gone wh...

My Oculus 2 Link app is glitching and not responding

Hi,My Oculus 2 Link app is glitching and not responding.When I connect to my PC after clicking on "Link" the view start to glich and not responding at all, and I can see only the front area of the 360. the bach is glitched with black\grey statics.Whe...

Quest 2 Link cable crashing almost instantly

I'm having an issue where every time I connect my link cable to my quest, It will connect for a good 5 seconds before it crashes. I've tried 3 link cables and the Quest 2 software picks up that its connected, but it just can't link. Air link works fi...

ykJacks by Level 2
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  • 1 replies
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Quest link not working, keeps showing me three dots

I recently got my Oculus and just received my link cable, when I plug the cable into my computer it shows on the oculus app that I am connected and active although when I go to hit the quest link in Oculus I am met with a black screen and three dots ...

Quest 2 seriously deteriorating after only 1 1/2 years

recently, my amazing Quest 2 has suffered some serious afflictions to it’s functions and I am very distressed, disappointed and frankly irritated. After only one and a half years of owning it, this product has begun to fall apart. guardian cannot sus...

Usb 2 working but not 3

Hi i had this problem widh my old pc to (same cable)i got a usb 3.2 cable and when i put it into usb 3 slot i get accsess data but not link.and som time ago i was able to "start" link but just had 3 dot loading screen forever.thank you in advance

Halblo by Level 2
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Oculus Link Cable will not work

Hi everyone - have a bit of a problem. My Link Cable (new) will not work. Neither the PC or Quest 2 get any type of notification. The light on the side of the quest is orange. I'm baffled as to why it will not work. Air link is off - I've done a fact...

Can't use triggers for certain interactions (WEIRD ISSUE)

Hello, all, I am having a glaring issue with my oculus. Everything works fine until I boot up oculus link. I first noticed that the triggers weren't working for me in phasmophobia. Then, maybe a week later, I now notice that the laser pointer that co...

Oculus Quest 2 Blank Link Screen

Whenever I plug my Quest 2 into my laptop, all that I see is a blank screen. I plugged it into my friend's computer who also has an Oculus and it worked there but wouldn't work on my laptop when using the same cable. I have an HP Omen 15 and have uni...

Oculus Link Suddenly Not Working

SPECS: Microsoft Windows 10 Home, Processor Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz, 3408 Mhz, 4 Core(s), 8 Logical Processor(s), Installed Physical Memory (RAM) 16.0 GB, NVIDIA GeForce GTX 1050 Ti I have been using my 3rd party link cable for ages, ...

Vrcover 5m link cable is not working

So i recently bought q2, normally i have rift s but i wanted to make a difference.The problem is when i plug in to pc, its charging normally, but its not recognizing pc.I tried with original oculus charging cable and it works fine, also i tried with ...

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