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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Meta account BS

We are trying to use our oculus -excuse me, meta quest 2 and it won't let us log in. We have to create a meta account but there are dead ends everywhere. It keeps says we are logging in using a different email than we originally used but we arent. Th...

Resolved! Cannot log into iOS app on ipad using Facebook

I have already successfully logged into my account using the Oculus app on my iPhone. (I've gone through the merging of the FB and Oculus accounts process).I am trying to sign in to the Oculus app on my iPad (iPad Pro, 4th gen, OS 15.2.1). When I get...

jfdonohoe by Honored Guest
  • 1847 Views
  • 4 replies
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Resolved! Meta Quest App can't log into Meta Account

So I got my Meta Quest 2 today.I already created a Meta account yesterday.Installed the Meta Quest App on my iPhone 6S, iOS 15.7.When I want to log in with email, it asks for access to auth.meta.com, then login prompt.Nothing happens after putting in...

grembel by Explorer
  • 5344 Views
  • 2 replies
  • 0 kudos

Oculus dekstop app not letting me log in meta account

i'm on windows 10 with a quest 2.Today i tried linking my quest 2 to the pc and it didn't let me log into the app. I reinstalled the app now it gives me the option to log in but when i press to log in with an email it just doesn't work. Can anyone gi...

Login problems, nobody care...

I need help from someone from Facebook team, but support doesn't exist. I have issue with my account more than one month. My phone with 2FA Google Authenticator app was broken and was changed to new one. After reinstall, my facebook account is not co...

Pichu_CZ by Honored Guest
  • 743 Views
  • 1 replies
  • 0 kudos

Can't login into Facebook

I enabled my Quest 2 to play some games a few minutes ago, i started Virtual Desktop and it said that i need to buy a program to use it, but i never returned it and bought it a long while ago. I was disappointed. after few seconds in the app, it thro...

Resolved! Error Performing Query - Facebook Login on Quest 2

Hi all, Just tried to log into Facebook on my quest 2 but even after changing the password and waiting 2 days for potential server side issues to resolve, I'm still receiving an "Error Performing Query" message, when trying to log into my account. I ...

Anonymous by Not applicable
  • 7775 Views
  • 9 replies
  • 3 kudos
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