Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 80384 Views
  • 97 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Unable to log into Meta to log into Oculus PC App

Hello Oculus Community, So, I'm trying to log into my Oculus App.I get redirected to my browser, try to log in with Facebook. White Screen. Ok, I'll clear my cookies and cache. That worked, but it just brings me to Facebook instead of logging in my a...

Deleted email address

Hi. I just realised the email on my Facebook, that I registered with, has been deleted by Google so I won't get the code for best saber. Is there anything that can be done please? Thank you.

Games not showing as 'On-sale' issue since Meta switch

Hi all,I'm having trouble with my store on my mobile app, headset and PC app. I'm not seeing any games that are for sale. I'm able to filter the list and the games do display on my mobile but they are displaying as full price. When I login in via web...

Resolved! Meta Quest App can't log into Meta Account

So I got my Meta Quest 2 today.I already created a Meta account yesterday.Installed the Meta Quest App on my iPhone 6S, iOS 15.7.When I want to log in with email, it asks for access to auth.meta.com, then login prompt.Nothing happens after putting in...

grembel by Explorer
  • 2553 Views
  • 2 replies
  • 0 kudos

How many headset can one account sign in too

What is the limit for how many headsets can be signed in to 1 account. I have 3 kids and I’m also wanting to play. So if I get 4 headsets and I sign in to each as the primary and on three headsets one of my kids sign in as a secondary account would t...

Labels