We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Hello Meta Support Team, My Instagram account (@citations2.fille) was disabled on May 12, 2025, and I’ve already received an email saying it was permanently deactivated after review. However, I believe this was a mistake as my account only posted har...
Please help I really want to buy stuff with my cash app card
Hello Meta, I have problems signing into my Meta account for my oculus app. When signing in with facebook, it tells me to use the 2FA app (Duo) to type a 6 digit code. I do it but it keeps saying the code is incorrect and cannot sign me in. I realize...
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Has anyone been mucked around by Meta Oculus with regards to warrenty? Our headset was faulty was sent back . They sent a replacement that didn't even turn on. Meta sent shipping documents to return thame replacement. BUT for the past 4mths have refu...
Subject: Appeal for the Incorrect Disabling of My Account (@jhonnywcalt) Dear Instagram Team, I respectfully appeal the disabling of my @jhonnywcalt account, which was deactivated on May 22, 2025. I believe this is a system error, as my account is no...
I received v63 update recently and it affect my pcvr experience massively, on v62 pc it only need 5-10 second to launch quest link app from my headset, after the v63 pc update it took 2-3 min to launch quest link, sometimes i get 3 dot loop, and cant...
Please help if you can. I have an Oculus quest. I have an oculus account -that's how i can post here. I also linked my Facebook account to my quest years ago. No issues. Now there's been a update 4.6 overnight and I am blocked from using the Quest wi...
Hello, I’m facing an issue with my Meta Business Manager account where I can’t add new admins because it’s asking me to confirm a code sent to a phone number that I no longer have access to. The number is currently set to BR +55 ****, and I’ve attach...
Dear Meta Support, My WhatsApp account associated with the number +***, my Instagram account ***, and my Facebook account *** were terminated after I linked a UnionPay prepaid card issued in China to Instagram. Please note that this card is legal and...
Hi,How do I report a meta horizon account? Somebody hacked my Instagram account and attached their meta horizon account to it. After 3 weeks I have finally gained back access to my account but I cannot remove their meta horizon account from it as the...
I am trying to log in to the Oculus App on my PC, I have plugged in my headset, I clicked 'Continue with Facebook', then the next screen tells me to: 'Continue in Your Browser. To confirm your Facebook login, please switch to your default web browser...
Good morning. I bought an Oculus Quest 2 a while ago and have encountered many problems with the Link connection. I bought the original cable, and after 7 months it failed, and I had to return it due to a malfunction. I bought several from different ...
I recently participated a meta research study and they mentioned that I will receive $125 USD Meta Research e-Reward within 5 days after participation. I’ve finished the research study on MAY 8TH, but I haven’t received the gift card reward yet. I wo...
Hi!I’m an owner of the original Oculus Quest 1 that I bought back in 2020. There was a period of around 3 years when I stopped using it for a variety of reasons but recently I had the bright idea to try it out once again. On my first boot I was able ...
Hi,I believe it's possible to set up a child's meta account and link it to my account with parent supervision.I've got so far as to enter his email address and name, but when I've entered his date of birth I'm getting the message:"Something went wron...
Good morning, My account was suspended for suspected association with another account that violated the rules. I sincerely apologize if there was any confusion, but I have never violated Instagram's rules. I ask that you please reevaluate my situatio...
Dear Facebook Support Team, I am writing to formally request a review and recovery of my account, which was disabled on 15 May 2025. I believe that my account may have been disabled by mistake, and I respectfully request that you investigate this mat...
My Quest 1 would occasionally become bogged down and slow (maybe once or twice a year) and thus I would do a full reset and the boot up and performance times would be back to brand new speeds. After my last reset (Feb 2024) it is now oddly SLOWER tha...
Facebook and Instagram apps get installed automatically without user permission. Im sick of meta keeps installing bloatwares without permission every time when I open device. Its really annoying meta aggressively promoting itself, just leave people a...
I typo'd and put the wrong birthdate for my son's account and now he is a "child" account. I need to change it to be correctly as teen, but the site will not let me change it. Also, when I try to contact support (as it gives me a link to) it errors a...
Respected Facebook Team, I hope this message finds you well. We are writing to bring to your attention that our company’s official Facebook account has been suspended following an update made to the account’s date of birth information. We believe thi...
i want change my facebook brith day date
Trying to set up my meta quest and it's stuck on the health and safety video past it someone please help fix [Mod edit: protecting your privacy, we removed your sensitive information.]
Trying to set up two new machines and neither one of them will run the Oculus App. They run for a while showing "checking the status of your oculus app" then come back with an error "Can't Reach Oculus Service." Then it wants me to try Repair and the...
So after I noticed one messenger message that someone posted on my account, I made a post on Facebook to m friends list stating which message it was,and that I was not the one who posted it to make sure nobody would get hacked. Which I thought was th...
Hi all, I've already checked everything possible, and spoke with a support team (there were ~5 different people).But the last message I received: Worry not, I will do my best to assist you with this. Kindly note, at this time, our Meta Quest units do...
Good afternoon. I would like to know why when I report blatant insults, threats, etc. (comments, photos, videos) in the app or on the Facebook site, I receive absolutely no response? Is this what has already become the new reality? Although the entir...
*This is also my second time posting this. The last time was deleted on their end*My Meta Business Suite was hacked into last Friday, a fake account added, and a fake profile added to run 2 ad campaigns. I tried reporting the issue, got the fake prof...
