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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 35 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Unable to add payment method

I am from India, I have a debit card with international transactions on, I've bought from US with my card before, but for some reason, whenever I try to add my debit card to meta quest app, it says, "Unable to add payment method" I tried from paypal ...

Unable to buy meta quest+ 1 month trial

I am unable to buy the meta quest+ 1 month or 6 month subscription, whenever I click on 1 month and click on continue, the app closes each time, I tried clearing all app data but that didn't do anything, please tell me what to do.

Account blocked

My son his account is blocked because of a wrong date of birth. He paid a lot of money for games.I'm his father. I linked his account to my admin account earlier today, but i think something gone wrong.Please help!@MetaQuestSupport

codigo de confirmacion dos pasos en celular

hola metaNo puedo iniciar sesión en mi cuenta meta porque el código de confirmación que me deberia llegar al celular nunca llega, agradezco una pronta solución ya que en esa cuenta he hecho varias comprar de aplicaciones y juegos.

New gorilla tag update not working.

Just updated to the new gorilla tag horror update 6/14, and noticed none of the new new gates in the mines map will open for me, hile they appear open on everyone else's screens. It's really annoying and I can't figure out why they are not working. A...

Rift CV1 Games not in meta quest

So after 5 years I just plugged my rift CV1 in and installed some old oculus software I had. It ended up installing meta quest software. None of the games I ordered on the original CV1 are in my orders list. I only had a few but I don't feel like buy...

Resolved! Meta store support not replying back to emails

I had the help of meta support to fix my account and after a long back and forth of working on my issue it almost seems that support has ghosted me. It's been 3 weeks since the responded to my last email and I've emailed politely multiple times for a...

raveezzz by Honored Guest
  • 4 replies
  • 0 kudos

Resolved! Can't access my account

Someone created a Meta Account for me in my personal email and added a 2 factors verification code.It was in my Account Center so I removed it.I need some help to be sure that all my logins are safe

Ittkk by Honored Guest
  • 1 replies
  • 0 kudos


I sent a message last Thursday to a person, I can see they viewed the message the next morning however it has now reverted back to sent and the date next to the message is now Sunday. How did this happen? did they attempt and thought otherwise?

My account was suspended by mistake

Hey everyone & Meta, recently I lost my account due to a suspension that was misinterpreted and nobody from meta, facebook and instagram (All in one) have not responded to my complaints not even through meta live chat. How can I contact them about my...

happy21 by Honored Guest
  • 4 replies
  • 0 kudos

Lost my Mic audio recording

Guys please someone help I was recording a series on the applab game catos I just got to the series finale and I didn't record my mic. Is there a way I can get the audio onto the video without having to lay it over on an editing thing? This video is ...

Can't remove my device on meta link

I have tried to remove my quest 3 from the meta link but its not letting me. I even factory reset my headset, and restarting my meta link but it won't let me.

Game Audio not working while recording

So I have a quest 2 and I'm a content creator and so I want to record some games but the audio doesn't work anymore this problem happens on the walking dead: Saints and sinners chapter 2 retribution and vrchat but when I record on say gorilla tag or ...

pcvr oculus quest crashing when using usb 3.0

I have been able to use usb 2.0 to play pcvr with my oculus quest 2, but whenever I try to use one of my usb 3.0 ports, it ends up crashing after about 5 minutes. I have tried factory resetting my pc, factory resetting my quest, and keeping my driver...

Error when generating new device code

I updated to my new Meta account now when I launch Oculus, it tells me to enter the new device code to activate it however when you click generate new device code you get a message that says an error occurred please try again. But it will never creat...

Can't add payment method

I've tried putting money in my account for two hours now and it still won't work. I'm using a VISA gift card and I can't add payment method. It's not inactive, there's nothing wrong with the card itself. It's your app not letting me put money into my...

Resolved! Quest 2 Controllers On Quest 3, and Vice Versa

I bought a Quest 2 last February, and a Quest 3 back in October, and I've been wanting to apply weights to the controllers to get more of a workout. I realized that applying weights to the Quest 3 is a hard thing to do, considering the LEDs on the fr...

impzuyt by Honored Guest
  • 2 replies
  • 0 kudos