Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Hello, Does anyone know Meta help center email address or the way how to contact from suspended account (currently have to use another account)? I cannot log into it and they write to contact help center. They sent me earlierly email, that I have not...
I downloaded a trial for a game and I want to add it to my whishlist but since I have the trial there is no option to add it to my whishlist so is there a way to add it or not
I have an older Quest 2 (2-4 years old), the left controller started experiencing horrible drift and erratic movements. I ordered a new joystick to replace it. The replacement was going fine until I accidentally broke off the ribbon cable that connec...
IssueSo I started having this issue since about 3 days ago, when I played games & recorded (with mic on) I could only hear myself in the playback. Everything else was basically muted (music, sfx, other players). I don't have any other problems with m...
as you can see in my screenshot somethings not right. ive searched the internet but i found nothing, i use windows and this error came when i installed the software and it went through a scan to verify everythings alright.I also tried the "repair" bu...
When I follow the link in the email (or from the Meta Quest app), I am taken to auth.meta.com, I login and am simply presented with my Account Centre details. I am not given any options to verify my account. I can provide DL or passport to prove my n...
My boys each got an Oculus for Christmas. When setting the first one up, I accidentally paired it to my account instead of his kid account. I then setup a family account and was able to pair the second Oculus to the other kid account. I did a factory...
I am a step father and need to transfer the parental supervision controls to my step son's father. I have googled this for weeks looking for any advice or answers on how to accomplish this. it seems that it simply isn't coded in to the quest parental...
Why are so many Windows 11 users being insulted by Meta's making so many EXPENSIVE Games unusable without any sense of urgency? All new PCs come pre-loaded with windows 11 so not only are the lifelong users of the Windows OS being ripped off after pu...
I tried this on the website AND on the mobile meta quest app, in both cases it says there has been a unknown error and i cannot upload the image. I tried a different format and a different image all together and it will not work. I noticed that since...
So, This year I bought my son the pro controllers for his oculus quest 2. He was STOKED! Well about two months one of the controllers quit working. It is under warranty so I am thinking no big deal? WRONG. I started my ticket with Meta and on 10/06/2...
Hello, I've been having an issue with my Quest 2 for a couple of months now. One day, my controllers suddenly stopped tracking, and I received the "lost tracking" message, rendering them unusable. Since then, I've tried a couple of solutions without ...
is this the offical oculus support email support@oculusvr.com?
Hello, for a while I've been trying to play a new game I just bought on the oculus app, but through pc, whenever I try to launch anything, it fails and says "An unexpected error occurred. Please try again later. (OVR25027186)." I am hoping I didn't j...
Every time I try connect to my WiFi, it says authenticating for a while then authentication error, I can't find anything useful for this, I've factory reset my headset, restarted my router and tried to connect through the app but no luck, anyone have...
About on March 6th I was getting a couple of emails telling me "Be sure to provide your account details by March 26 or your account will be suspended." I verified my drivers license on March 15, It had told me I'll have to wait 2-3 days. March 18, I ...
Title really says it all. My oculus is stuck on the paring your quest screen. My phone says it’s connected but the app is stuck. I have already tried deleting and reinstalling the app and turning on and off Bluetooth so I don’t know what to do.
Hi I tried contacting meta support and dosent allow me to so I'm forced to make a forum to reach people.I am having a problem with my phone number 2FA since it dosent allow me at all to add it and says i need to wait which i did for 2 hours and yet i...
Hey, I have to create another Meta account to be able to write here. I've been trying to recover my old Meta account associated with my email, but I've been stuck in a loop with my two-step verification for three hours. The phone number associated is...
My son's Oculus Quest 2 gets extremely hot when charging, to the extent that smoke appeared, the casing around the charging point has melted a little and I stupidly burned my thumb on the charger. Yes, I shouldn't have touched the metal but I did!Any...
Please help! My instagram was hacked recently - I have managed to get back in but then was hacked again and then I managed to get back in again. The hackers email address and meta account is still linked to my accounts center. How do I remove it as I...
Quest 2: I've reset my PIN 3 times, and no matter what I cannot make a purchase in the store. I enter the number and it just rejects and eventually prompts "forgot your PIN?" So that I can reset it. So I do. But the new one doesn't work either. I'm s...
Does Meta replace devices with melted charging ports? This appears to be a reoccurring problem.
Why my meta quest 2 asks for meta work account when I don’t have? When I decline it it just show blanks. Someone help please
Can I use my oculus quest 2 outside. I have a nice covered shady area where I have enough room to play my games, but I'm worried that any sunlight eould damage it. There's no direct sunlight however, it is all shade.
So I added my payment method to my meta 2 and was able to buy meta+ and a few other things and then all of a sudden my payments didn’t work anymore. So I added another card and same error when I make a purchase. So I bought gift cards. That didn’t wo...
I recently purchased the Quest+ annual subscription for my Quest 2 VR headset, with the understanding that I could redeem 2 games for my Quest Library every month. However, upon closer examination after purchasing, I discovered that the terms regardi...
I placed two tickets to Meta Quest. My account was hacked and I lost ALL my games including upgrades within the games. I’ve lost hundreds. These hackers changed my email address for the account so I can’t get in. Meta keeps saying it’s a Facebook pro...
Oculus Quest 2. When it's turned on, it shows the infinity logo then 3 dots then goes black. After a factory reset, it does the same thing. On the About screen when factory resetting it says state: Locked?
Alright so I've tried everything I can find online on how to enable developer mode. I've gone on the mobile meta app, connected my headset, and went through the steps to enable developer mode. I have made and organization (in fact multiple), and I ha...