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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Meta quest pro right controller dosen't work

I I would play as usual as I usually do. Then I see that my right control is connected but has no tracking. I restarted the controls and my vr several times and then i couldn't even connect my right controller. I tried to reconnect it in the meta app...

knabis.07 by Honored Guest
  • 4758 Views
  • 12 replies
  • 0 kudos

Warning about debris in USB-C port on Meta Quest Pro

My Meta Quest Pro detects debris/water in the USB-C port when I switch it on.This started pretty randomly. I just remember using the USB port to charge my quest pro ( official wire and charger), and when I picked it up again, have started getting thi...

Resolved! Pro controllers won't connect to quest 3 after v65 update

Ugh.. this just started happening. I assume it is a problem that came with one of the updates to the headset? After putting my Quest 3 headset to sleep after playing, the pro controllers no longer automatically connect when it wakes up. The only thin...

Piv0t by Explorer
  • 33824 Views
  • 261 replies
  • 18 kudos

meta quest pro controller turning on and off

so after 1 or 2 days of getting my right meta quest pro controller it stopped working. it is turning on and off with a white blinking light. i have factory reset, powered it on and off and unpair and repair. nothing has worked help plz. i dont want t...

Resolved! Quest Pro Left Controller Not Working / Pairing

I've been an avid supporter of VR and have owned every iteration of Oculus/Meta headsets since the DK2. This is the first time I've run in to any real issue... and have subsequently been met with the most frustrating and unhelpful customer service I'...

coryb155 by Honored Guest
  • 4288 Views
  • 31 replies
  • 1 kudos

Quest Link Artifacting when ASW is enabled

i get lots of artefacts when ASW is on and I'm looking towards a large area of something the same colour eg the sea or the sky when playing a flight simulator. It only occurs when ASW is on and isn't the normal artefacts associated with ASW. It happe...

Who do you contact when Meta chat support can’t help?

My Facebook account was hacked by a man in Malaysia on September 12, 2024 and I was able to secure my account again with photo ID but changes were made to my business pages and groups. I have tried every single link Facebook help provides but they se...

Anonymous by Not applicable
  • 3018 Views
  • 6 replies
  • 1 kudos

Left Quest Pro Controller not pairing after v71 update

Nearly identical to this thread by Red_FennecLast night, 11/19, I put my controllers onto the Quest Pro dock to charge.Today, I put on my headset and noticed that my left Pro controller refused to connect with my Quest Pro headset. The right controll...

Resolved! Quest Pro controllers go to sleep too quickly.

Both my partner and I have Quest Pros. We AirLink them to our PCs and play VRChat that way. However, we've both noticed that if we stop moving our hands for only about 10 to 15 seconds the controllers seem to go into a sleep mode which causes our cha...

WestX64 by Protege
  • 8172 Views
  • 13 replies
  • 7 kudos

Quest Pro Controller Stuck On Blue Light of Death

So my controllers were updating, and after they finished my left controller wouldn’t turn on after even restarting. So I unpaired it and tried to repair it. But then it got stuck on a blue light. Which I will call, the blue light of death. Now it won...

Mojz by Explorer
  • 17693 Views
  • 59 replies
  • 2 kudos

Control Stick Drift on Quest Pro Controller

My right controller on my quest pro has started to jump/jitter all over the place when trying to push forward on it. It does this on full charge and low charge, the tracking is unaffected when it's happening and the room is well-lit, I have tried cle...

Meta Quest Pro Right Controller Not Pairing to Quest 3

So the other day my tracking was messed up and I tried to unpair and repair my Meta Quest Pro Controller but now whenever I try to hold the Oculus Button and B Button it blinks green and then stays on a blue light for about ten seconds and then turns...

v.466772 by Honored Guest
  • 8608 Views
  • 8 replies
  • 0 kudos

Resolved! Quest 3 & Pro controllers stuck at 0% updating

0% update forever on both PRO controllers that are already sync with a quest 3 headsetWhat I had done..Pair them again and again the Q3 got them paired all the timeHard reset on controllersFactory reset on Q3 headset (even that involves a huge waste ...

Known Problem - v71 BRICKED LEFT CONTROLLER. DO NOT UNPAIR!

@MetaQuestSupport Issue Description:I am experiencing persistent difficulties pairing my Quest Pro headset with its Pro Controller. The pairing process consistently fails with the error code -22, which indicates a LOCAL_SECURITY_REJECTION during the ...

PTC V69 Quest Pro - Massive Stuttering / Lag in Virtual Desktop

I played on Virtual Desktop yesterday while on v68 and everything was working great. This morning, my Quest Pro updated to v69 PTC. Now any time I enter VR in Virtual Desktop, everything stutters and lags horribly every second or two. Even the passth...

bowow by Explorer
  • 2692 Views
  • 19 replies
  • 1 kudos

Resolved! Question about the Meta Quest Pro charging dock

So I am just curious so I have a Meta Quest Pro and for a while I've been having trouble with the charging dock it has a red circle near the charger part where you plug it in to the dock and I wanna know if the charging dock has a battery life. -Rond...

Meta horizon account added to my hacked instagram account

My Instagram account was hacked. The hacker has made a new email address and added a new meta horizon account to my page. I cannot remove the account because I don’t know the password & the email is one the hacker has created. Please can I get advise...

Quest 3 no longer works with Starlink

Hi all - I have had a problem that many, many other people have been reporting. In the last month, the Quest 3 will no longer log in properly, launch online games or download games if you are using Starlink. Private messages to Meta support just blam...

RosieP69 by Honored Guest
  • 427 Views
  • 2 replies
  • 0 kudos

Resolved! Bug - Left Trigger Does Not Work in Menus (Pro Controllers)

When my pro controllers are paired, the trigger on my left controller does not work in any menu - but works perfectly fine in games.This issue happens on my Quest 2 and on my Quest 3. I have tried factory resets and I have tried unpairing and pairing...

borisv13 by Explorer
  • 1422 Views
  • 3 replies
  • 1 kudos
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