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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

[Q2 V63] Left Pro Controller bricked after last update

Quest 2 on V63 + Pro Controllers.Last night I've turned on the Q2 to play with friends, after a long boot the Pro controllers starts to update.Left controller: "updated correctly" (but died right after)Right controller: reached 99% then never apperar...

Resolved! Quest pro can't pair with controllers and my app

So my controllers was showing the overheat note all the time, then i saw fac reset can solve the problem, so i did, then i just thought clear out everything would be better, so i went to the web and wiped my pro out of my app. The first issue came ou...

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Eeviluke by Honored Guest
  • 3835 Views
  • 61 replies
  • 0 kudos

Can't find developer mode anymore on Quest Pro

Hi!I recently had a RMA for my quest pro and that included receiving a factory new headset.On my previous headset, the developer mode was there and turned on. But now on the new headset, it doesn't show the toggle for developer mode anymore and only ...

Resolved! Quest Pro controllers giving overheating message

My quest pro controllers were working just fine for a few days. Now after about 15 mins of using them i get this warning saying they are over heating and to put them down and dont charge them for 30 mins. So i do that and in about 20 mins they do it ...

PiperHawk by Honored Guest
  • 26528 Views
  • 250 replies
  • 9 kudos

Are new Quest Pro controllers supposed to look like this?

I just received a Quest Pro today from Amazon sold and shipped by Amazon and the box was in plastic with an intact pull tab. This is how both controllers looked right out of the box. Like they had some kind of residue on them. Each had a partial X sh...

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WestX64 by Protege
  • 978 Views
  • 12 replies
  • 1 kudos

Meta Quest Pro Left Controls Not Connecting

The left controls are working light is on, vibration is active but it does not connect to the headset.I've been dealing with this for about a week.The white line on the controller is its original protector. I didn't remove it, I cut off the excess, s...

Resolved! Quest touch pro trigger mistakenly detecting touch

It detect to "touching" the trigger when my index finger just close to the trigger and not touch it. When I push the trigger then leave, it don't leave immediately in unless I fully open my hand to keep my index finger really far away from trigger, i...

Quest Pro controller not tracking

I've been playing the game so far, and the controller hasn't been tracked since the PTC update.Current Version: 63.0.0.288.363.575205224Strangely, when I turn off Wi-Fi on the headset, the controller's button is pressed, and when I turn on Wi-Fi, the...

cant switch versions

basically on my phone i try to switch versions and it wont let me i try to go to bonelab 1.20 but it wont install it it just doesnt do anything

ChugEEE by Explorer
  • 100 Views
  • 4 replies
  • 0 kudos

My controllers won’t track

Whenever I try to log into my Meta Quest, the controllers, when I click they work, but they just won’t move around like the tracking weird in them

stream from oculus quest 3

How to stream from oculus quest 3 end-to-end camera without computer and phone? Is there any plugin that can stream from the camera?

Kanermys by Honored Guest
  • 111 Views
  • 2 replies
  • 0 kudos

Quest pro face tracking / eye tracking not working

Quest pro face tracking and/or eye tracking malfunctioning. The following results were tested in the quest pro standalone home environment using the mirror where users can change their appearance. (1) When Eye tracking and Natural expression are both...

Arizona Sunshine 2 Aiming Broken on Quest Pro?!

I have already contacted Vertigo Games about this, but it seems the most recent update has broken aiming specifically on the Quest Pro. When you grab your gun, your hand and the gun point directly in the sky making it impossible to play correctly! Ve...

One arm tracking short

Using pro controllers with quest 2. Left controller is tracking closer to body than my hand actually is. Right is in sync with my hand and the controller. I hope I'm making sense. I've done all the trouble shooting, even factory reset. Nothing works....

RatFam4 by Explorer
  • 142 Views
  • 5 replies
  • 0 kudos

PTC v63 - DCS crashes on Link

Hello, This is a cross post from my post in the PCVR forum from 16/2/24. As reported by others, a version of the v63 PTC (at the time, an update released on 15/2/24) caused a crash to desktop when running Digital Combat Simulator. Switching off the p...

Oculus Quest Pro stuck in Business Mode

Factory reset the headset and it's asking I connect to an organization, with no option to switch to personal mode. This is the only option after multiple factory resets, how can I switch it to personal mode?

Resolved! Quest Pro, no Audio when using Link Cable

SYMPTOM: when a cabled Link session is established, Quest Pro does not produce audio output. I'm talking about even the Oculus overlay / Menu that comes up when Link sessions launch. Clicking on buttons along the bar normally makes a sound, but in th...

Pandages by Protege
  • 2012 Views
  • 19 replies
  • 1 kudos

Resolved! Quest pro controllers not pairing.

Just got the quest pro and everything worked fine for a few days but the subbenly the controllers stopped working. I have unpaired the controllers from my phone in the meta app and the have also factory reset my headset . I'm sure everything is fully...

My oculus won’t turn on

Every time i try to load up my oculus i get stuck on the starting screen and it stays in a loop until it dies. Any ideas ?

chi.jk by Honored Guest
  • 111 Views
  • 3 replies
  • 0 kudos
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