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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 787 Views
  • 9 replies
  • 0 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Help please

Attempted to load population one and it will not progress past black screen three dots. I have completed hard shut down, uninstall and reinstall of the game and nothing. Please help.

Steam Link Audio not working with latest update

As of the recent firmware update which was pushed through to me just today, I no longer have audio through Steam Link on the Quest Pro. It appears others are experiencing this issue as well. Quest 2 seems to be unaffected by it, I'm not sure about Qu...

Resolved! Pro controllers won't connect to quest 3 after v65 update

Ugh.. this just started happening. I assume it is a problem that came with one of the updates to the headset? After putting my Quest 3 headset to sleep after playing, the pro controllers no longer automatically connect when it wakes up. The only thin...

Piv0t by Explorer
  • 1955 Views
  • 53 replies
  • 6 kudos

OculusDash.exe - very high GPU usage?

Hi,I was sanity checking some performance issues and couldn't help but notice that task manager is showing very high GPU usage for OculusDash.exe (see attached pic).I'm not talking VRAM usage of my GPU, rather resource usage which is hovering around ...

Pin code issues

Basically whenever I try to enter my pin code, it always says it’s wrong. I keep changing it but it goes back to saying your pin code is wrong and I don’t want to factory reset my oculus. I have games on there that cost money and I’m scared of losing...

MathiasBj by Honored Guest
  • 114 Views
  • 2 replies
  • 0 kudos

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 787 Views
  • 9 replies
  • 0 kudos

Resolved! Some games have no sound, but others do

So I encountered a new problem on my Quest pro where a game got updated (vox Machinae) and no longer had sound, as it was an isolated incident I assumed it was a problem with the update, my friends however where not having the same issue, so I chalke...

Resolved! Quest Pro Controller Battery Drain while off

I've been a Quest Pro owner for the past year and I noticed since moving to the Pro from my Quest 2, the Quest Pro controller batteries drain so fast while the headset is off. I keep them idle in an empty cardboard box in the dark where I used to kee...

ROBYER1 by Expert Protege
  • 160 Views
  • 3 replies
  • 0 kudos

wifi 6e

I purchased a wifi 6e router when the quest pro started to support 6e. I have yet to have a great experience which continues to this day. My headset sees the network just fine, connects to it just fine but will randomly drop the connection and will t...

Resolved! Can't enable VR through Workrooms

My Meta Quest pro is on Meta for Business, and I tried giving Workrooms a try through the website but it doesnt look like I can enable folks to join via VR at all or get the desk setup to work through the website.Is this possible if a headset is mana...

Resolved! Video stuck on processing stage

Hello,I am trying my first at Meta Quest for Creators. I successfully uploaded three VR videos. Two of them are already published with no issues; however, the third one is stuck on "processing" state. This is the third week of this issue, so I think ...

mormegil6 by Honored Guest
  • 174 Views
  • 3 replies
  • 0 kudos

Quest pro inner headstrap broken

This morning when I put on my oculus quest pro I noticed, that the front headrest was constantly popping out of the holder an when I took it out completely I saw that the inner adjustible headstrap, where the hold for the headrest is mounted on was b...

Elelkai by Honored Guest
  • 96 Views
  • 2 replies
  • 0 kudos

Pro Controller update broke tracking

Today i received a pro controller update that broke tracking, I have already contacted support and went through the steps so no support rely is needed on this topic. 1.38.x controller update wont let controllers track, I have a set of controllers on ...

Resolved! "Show Mixed Reality Objects" not available in settings

Hello! I am using a Meta Quest Pro on the Private Test Channel and just upgraded the v64, and I noticed that the "Show Mixed Reality Objects" setting is missing following the update a few days ago. If I go into room setup I can still see the objects,...

Meta Quest Touch Pro Controllers Stuck in Userdebug

My headset and controllers are unlocked. The headset is now on commercial User type firmware but my Touch controllers are stuck in Userdebug. Controllers are capable of OTA updates why can't I flash them to be User controllers. Why can't I be helped ...

ejaeydiaz by Honored Guest
  • 166 Views
  • 5 replies
  • 0 kudos

Quest pro headset tracking lost loop

https://files.catbox.moe/78nowm.mp4↑ As shown in the video, it randomly (but high frequency) happens.I meet this bug earliest in v60 and now v63 it still happens.When it happens, in perspective mode it works well but in any non perspective mode it tr...

Resolved! After updating firmware from v56 to v65 i have a logo loop

After updating firmware from v56 to v65 my helmet reboot for installing. First i see - the chip with arrow for a second and then meta logo appears. About 20 seconds it rotates, then goes to fade. Then loop: about 3 seconds black screen, then logo fad...

andyche by Honored Guest
  • 214 Views
  • 4 replies
  • 0 kudos

Quest Pro Controller consistent tracking/connection drop issue

I'm having a very strange, persistent issue with my Quest Pro controllers. I've tried just about everything (INCLUDING replacing them at my own expense!) but they continue to have this issue. I'll detail the issue, then what I've done to try and reso...

Dune_Cat by Honored Guest
  • 702 Views
  • 13 replies
  • 0 kudos

Occulus Pro controller bricked during update

I just turned on my occulus pro and it forced me to update the device and the pro controllers. Both the controller had a glitch during update and caused occulus pro to reboot. After reboot the left controller went through another update and was succe...

Facebook & Ad Manager disabled

Hi everyone, My personal Facebook account got hacked first and then disabled by Facebook. I've been on Facebook ever since the beginning and never violated any of the rules. The last thing I remember is that I got a few notifications on my mobile tha...

Hack

Hello everyone my cosine profile was hacked, and they changed the email and the phone number, every step she tried to do the code was sent to the hacker What can she do to recover it?

Ranim by Honored Guest
  • 149 Views
  • 1 replies
  • 0 kudos
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