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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Not turning on.

My oculus has been stuck spinning on the Meta Quest logo for days now. I have tried factory resetting it, charging it, and leaving it alone for a long time. This headset is new after my old one had got awful stick drift, and it hurt my thumb to even ...

Oculus Rift CV1 Blank in left eye

I'm trying to get an Oculus Rift CV1 to work, and no matter what I do I can only get an image out of the right eye. The left eye is blank/black.I have tried this in a 6700K system with a 1050ti, and I have tried this in an r5 3600 system with an RX 4...

Can't install/re-install any games

I have recently pulled out my Oculus rift again and wanted to start playing, I booted and setup everything I needed to do, I signed into Oculus again and tried to re-install my apps, it didn't work. It said "Sorry, we couldn't install *game* visit oc...

SteamVR issues

Hi All, I have had my Quest 2 for over a year now, have been playing various games via Airlink and cable on my pc using steamvr. My specs are:Windows 103070fe3700x16bg DDR4 I tried to load up a game today and have opened a can of worms with steamvr. ...

Resolved! Can't get any support

New to my Quest2, completed setup and it won't go to the menu. Have been on these pages for almost an hour and every time I click to "submit a ticket' I get a page that says 'Ooops' and I'm stuck yet again without any support. So how do I really get ...

Tolkyyn by Honored Guest
  • 630 Views
  • 3 replies
  • 1 kudos

Oculus Quest 2 Power Issue

One day I tried to use my oculus and it worked fine and then I turned it off like normal and when I went back to it the next day the indicator light does not turn on when plugged in to any kind of cord. If it does charge it does for a few minutes the...

PLEASE FIX WINDOWS 11! for oculus quest

I want to play my games again, its taking so long and no work arounds or nothing that work. i cant go back to windows 10, there are to many things to change and stuff if i need to do that. How difficult can it be to fix this, not that much could have...

Resolved! oculus link not working

I bought a laptop a couple of weeks ago it's a Lenovo legion 5 15ach6a it has a rtx 3050ti, a amd 7 5000, and an interrogated Radeon graphics and it says all works are 3.1, 3.2 about a week ago I used oculus link to play some rift game and it worked ...

K1NGBOB by Honored Guest
  • 1248 Views
  • 4 replies
  • 0 kudos

Oculus 2 not connecting to Computer

My Quest 2 isnt workingI plug everything in the right way and i set up the oculus app on my computer, but when i look into the oculus i only see a black screen, even after opening games. I can hear the games sound but i cant see anything. On the USB ...

BeepBeepa by Honored Guest
  • 818 Views
  • 1 replies
  • 0 kudos

Unable to track after oculus fell.

My little sister had a Quest 2 for a couple of weeks now, and we had guests over and one of our guests had used it and while playing, it fell off of the head and landed on the face (where the cameras are near) and when they left, she tried to use it ...

yo.opp by Honored Guest
  • 1950 Views
  • 2 replies
  • 0 kudos

SteamVR doesn't seem to want to stop.

I've been playing using Link for my quest 2 for at least 3 days, and have only been able to play BONEWORKS as of recently, because of some weird bug.Ever since running SteamVR to play yesterday, It keeps saying that I am "Playing" SteamVR when both S...

Black screen when turning on my quest 2 on

Ever since owning my Quest 2 which I've had since December and every now and then a black screen. My personal area is visible and the see through camera shows up but when I get into the playing area is a black. My barriers still come up if I stick th...

Axeman97 by Honored Guest
  • 507 Views
  • 1 replies
  • 0 kudos
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