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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

I'm having all sorts of issues.

So the other day I logged in and it said that I could create a meta account and delete my facebook account to use my rift S with. So I thought great that's what I will do. I tried using my VR today on the new meta account. My friend shows offline eve...

Anonymous by Not applicable
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Oculus Client bugged out post account merge

So I just did the whole merge bs for the quest account and the oculus client won't boot up. It's stuck on the loading circle with the Oculus logo. Is there a fix for this or are we just waiting out the storm?

Cant install anything (Windows desktop) support no help :(

Hi all, Have suddenly come across this issue whereby I can't install any apps at all on the Oculus/Meta Windows desktop app. I have notifications stating an update for a game is in the queue, and an update to the oculus app itself is in the queue, bu...

PC won't connect to Oculus Quest 2

I am stuck at the Connect your Headset step in the oculus app, I have a GTX 1650 SUPER and I've updated the drivers with the oculus-drivers.exe. I am using the oculus link cable and it's plugged into a dedicated usb-c port in the PC since there wasn'...

aadri3 by Level 2
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Oculus Desktop won't run after hibernation on Windows 11

After booting from a hibernation on Windows 11, it is not possible to open the Oculus Desktop client. The issue seems to be that the OVRServer_x64.exe process is unresponsive after a hibernation, nor can it be terminated by force. I had hoped for thi...

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Migush by Level 3
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