We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
My Instagram account was hacked. The hacker has made a new email address and added a new meta horizon account to my page. I cannot remove the account because I don’t know the password & the email is one the hacker has created. Please can I get advise...
I tried to recover my Instagram account but it can't done. Please help me to solve this matter. I am very connected to my account please do something.Also my facebook account show disabled for 180 days and i can't open my insta account.
Please help! My instagram was hacked recently - I have managed to get back in but then was hacked again and then I managed to get back in again. The hackers email address and meta account is still linked to my accounts center. How do I remove it as I...
Hello Meta, I have problems signing into my Meta account for my oculus app. When signing in with facebook, it tells me to use the 2FA app (Duo) to type a 6 digit code. I do it but it keeps saying the code is incorrect and cannot sign me in. I realize...
Update March 27th: The build 260 is available.https://apps.apple.com/us/app/meta-quest/id1366478176-----------Update March 25th: Meta Store support told me that the latest mobile app Version 259 was released with a fix to resolve the issues described...
Fired up my old Oculus Go the other day, after not using it for a long time. I know it now requires meta account, so I created one before I switched it on. Suprisingly the Oculus go worked straight away and I could use aps without the need to link wi...
I'm guessing one of the updates borked things up?100's of 1000's of them on C drive I'm not the only one
My Facebook account was hacked by a man in Malaysia on September 12, 2024 and I was able to secure my account again with photo ID but changes were made to my business pages and groups. I have tried every single link Facebook help provides but they se...
I’m seeking urgent help regarding my hacked Instagram account. Here’s what happened:1.What happened: My account was hacked, and the hacker is using it to promote scam businesses and contact my friends with malicious content.2.Issues with Help Center:...
I'm currently having issues with my Oculus Go. The problem is the store not loading on the Oculus Go. It keeps saying... Home menu - sorry, something went wrong Please try again later. button [try again] Store menu - No internet connection I can howe...
My kiddos were playing gorilla tag today. It’s rated for everyone I get that. I got on after I heard some language and was surprised at how quickly I was being harassed and bullied I’m assuming from kids. I need to know how to shut the chat off I’m n...
Dear Meta & Others, My personal Facebook account was disabled last year after it was compromised and used for spamming purposes (I believe). My email address was compromised at the time. I've sent a letter to Facebook and also ensured all of my accou...
GORILLA TAG$21.195000 Shiny Rocks How do I do this?! It shouldn't be this hard. I bought my son a $40 game, "Population One". I left my debit card info on the account. Well, he noticed and decided he'd buy more stuff without permission. I guess he th...
My grandson bought 2 games and then oculus charge my account 7 times and I did not give oculus permission to do that.. I need somebody to get a hold of me so we can discuss this. It is 1207 , Arizona time, Sunday, the 16
I need help my Instagram got hack and email got change to other, i want to get it back account
hi friendsI have a webpage that embeds VR videos from youtube. However the experience is gruesome in comparison with the youtube VR app itself. Question is: how can I open youtube VR app to play the VR video from a browser's URL? Perhaps a modifier (...
Hi Guys,I have been receiving warnings to complete an upgrade of my Oculus account to Meta prior to the 01st-Jan-2023 or lose access to purchased apps on my Oculus Go.Today I followed the instructions set out on the oculus go screen and migrated my o...
Hi there,i have a big Problem: i have the Oculus Go and i have Downloaded the Meta Quest app. now my phone app won't connect through bluetooth saying "unable to find your headset" for the initial setup. The headset is stuck at "connect with phone app...
virtual desktop severs unavailable, connect to local network only, computer not foundLatest update, correct name. Oculus Go actually shows up on my desktop network, right address shows up on oculus Go screen, but no joy. Restarted everything several ...
Hi, can anyone please helpWhen playing penguin paradise, when I put my hands towards the floor gently I can’t stop jumping. This is stopping me from walking etc. I have tried Turning on and off my headset and also uninstalled and reinstalled the game...
Hi,Meta forced me to update my Oculus account to a Meta account. After I did this, my Oculus didn't start beyond the repeating three dots... I tried everything, but nothing worked.Finally I decided to factory reset the headset, removed the device in ...
My insta account was disabled without any reason. I also followed community guidelines. My account was 2 year's old i never break any community guidelines rules. My insta username: m___c___knox @meta please help me to recover my insta account. Thanky...
Why can I no longer set a virtual environment on the Oculus go? It is only black
Please help me talk to private conversation me
If I owned an Oculus Go before with a now Meta account using an email log-in and not FB, and I am now upgrading to the Quest 3 can I still qualify for the $30 referral since it is my first Meta product? It says new users from my searched and so am I ...
I have been trying for at least a year and a half to link my Facebook account to my Oculus 2 with no luck at this point I feel scammed and I just want my money back I could have bought another PlayStation or Xbox
As the title says. Recently I get this message, "Failed Entitlement Check" when I launch the app Virtual Desktop Streamer. I have owned the app for years. I tried uninstalling and reinstalling the App Factory reset the The Oculus Even Launched the ap...
I have been using my Oculus under my mom’s Facebook account. I would like to use my personal Instagram account now. How do I switch over without losing all my games and purchase information. the label below makes no sense, I wish you had a phone numb...
Any solution suggested?
Dear Facebook Support Team, I am writing to appeal the decision to disable my Facebook account. I received a notification stating that my account was disabled due to intellectual property rights infringement. However, I strongly believe that this was...