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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't sign into oculus app on laptop

I try to sign into my oculus account on the app on my laptop but everytime it says my email or password is wrong. I know they are both right because I obviously can log in on here. I've reinstalled the app and changed my password multiple times but e...

Cant install anything (Windows desktop) support no help :(

Hi all, Have suddenly come across this issue whereby I can't install any apps at all on the Oculus/Meta Windows desktop app. I have notifications stating an update for a game is in the queue, and an update to the oculus app itself is in the queue, bu...

Is the RTX 3050 compatible with the Oculus software?

I have tried to load up the oculus software but it said ‘Can’t Reach Oculus Services’and asking me to repair the app. I have tried this a few times but nothing worked, I have tried a few things but it keeps popping up. It had been working on my previ...

can't log into facebook

I used to have a vr capable pc and had used the pc oculus software without problems and had many pc vr games I bought through the oculus store. I got rid of my gaming pc a bit ago but recently subscribed to the shadow pc cloud pc service. I can play ...

Resolved! Oculus on PC

Hello i just downloaded Oculus app on my pc to try the same games but with better graphics.But when i instal them, the app on my pc can't find any save...so i have 2 different progression. I did activate the cloud but it's like i don't have any save ...

Oculus PC installer won't start

When I double click the OculusSetup.exe a circle spins by the mouse pointer for a few seconds then nothing.I have Windows 10 Didn't want to necro this old post with the same issueshttps://forums.oculusvr.com/t5/Support/Installer-Won-t-Run/td-p/577329...

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