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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 4539 Views
  • 37 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Lost Two Factor Authentication Codes

Hi, I'm using another account I've made. I've lost my two factor authentication codes on my other account and am unable to login.Is there someone who can help me recover my account? Thanks

Oculus Rift controllers not working in-game after update

6/11/2024, allowed Meta Link to update on my PC for my Rift CV1. Everything still works until I get into a game. Once I enter the game, the Touch controllers are not detected when moving, and in the game they are at ground level and will not move. Th...

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 4539 Views
  • 37 replies
  • 2 kudos

Gifted game wont show up in library.

So, I gifted my son a game, but it wont show up anywhere.when I check the webpage on his account it is listed as "Purchased" but in the app it wont show up, any suggestions for this?it bugged on my phone aswell, so I got charged for 2 games, but gues...

V65 Android files Problem

Yesterday, I was planning to mod Beat Saber, but I couldn't access my files because of a privacy setting that directed me to choose another folder. I tried connecting my phone to resolve the issue, but it didn't work. I believe the problem is due to ...

oculus rift s - no display port on my computer

i have an oculus rift s which included the controllers and the headset. i connected the usb cable into my computer which seemed to work as the light went on. problem came in when i realized that i didnt have a display port on my graphics card/compute...

Beat Saber

I have beat saber on my quest 3 and on my phone it says I own it for the meta pc app but when I go to the app on my pc it’s nowhere to be found.

Is it possible to use RX 7900 XTX with Meta Quest software

I honestly can't believe that nearly a year after the release of this card I'm still getting really poor performance using anything Oculus (Meta). Can someone from support tell me why I'm still getting a message saying that my 'flagship' graphics car...

Screenshot 2023-10-22 230556.png

Beat saber on Rift S doesn't have haptics/vibrations at all

I come across this question a lot but none of them are answered or if they are the answer doesn't work for me.As the title says, when I play Beat Saber there's zero vibrations, when I open the oculus dash and hover over the buttons there is vibration...

Lime98 by Honored Guest
  • 192 Views
  • 10 replies
  • 0 kudos

Issue with graphic card compatibility with Oculus software

I have a brand new high end Dell XPS laptop with a RTX 4070 graphics card. The Oculus software however gives a message that my graphics card is not compatible with the Rift S software. How do I fix this. I know my graphics card is more than capable. ...

Resolved! Rift S Visual stutter

Hi Guys Had my Rift S for a while and used often. Stopped using for a while and since trying recently, it appears to have developed a lag/stutter when moving your head or walking around. Whereas before was perfectly fine. Tried reinstalling the relev...

bug de mes manette sur certain jeux

bonjour je suis ici pour vous demander de l'aide mes manette de rift marche sur vrchat dans le menu mains que je fais pour jouer a beat saber cela ne marche pas elle ne bouge pas mais je sais accéder au menu mais je ne peux rien faire dans certain je...

fatalri by Honored Guest
  • 63 Views
  • 1 replies
  • 0 kudos

Resolved! cant install pc oculus app

whenever I try to run the installer it tells me to " restart computer " and " sorry, we encountered an error during installation . please restart your computer and try running oculus setup again. " and this happens when the download is done. I don't ...

Rift display not working with HDMI splitter

Hi I hope someone can help me, I recently bought a new pc and a new oculus rift, however I only have one HDMI port on my pc and I needed it for the monitor. I bought a HDMI splitter however once I plugged in my vr and pc together my vr would now work...

ollypop4 by Honored Guest
  • 97 Views
  • 2 replies
  • 0 kudos

Apps and games disappeared after Meta Account

When I changed my account from Facebook account to Meta account, all the apps and games in my library disappeared as if I didn't have any and I am still using Oculus Rift ,so how I an get my apps with Meta account

Where can I find a new displayport cable for my Rift S?

My DisplayPort cable recently snapped off, and I haven't been able to find a single replacement cable for a reasonable price. On eBay they go for around 90-150 euros plus shipping, which is the same as an entire Rift S! Does anybody know of some way ...

Sennavg by Honored Guest
  • 171 Views
  • 2 replies
  • 0 kudos

Resolved! Oculus App Status: Can't Reach Oculus Service

Trying to set up two new machines and neither one of them will run the Oculus App. They run for a while showing "checking the status of your oculus app" then come back with an error "Can't Reach Oculus Service." Then it wants me to try Repair and the...

Resolved! Oculus Rift using wrong graphics card

I've recently plugged my Oculus Rift (Not Rift S) headset on my laptop, but there's a slight issue. This laptop has an RTX 3050 laptop GPU, 8 GB RAM, a AMD Ryzen 7 4800H, and a Radeon integrated graphics card. The problem is that it says that my setu...

Account suspended

Please help, how can I get back my accounts, suspended because it says i have 13 but I’ much older than this. how can i appeal?

Problems with left controller buzzing in rift s.

Hey! I have accidentally dropped my controller while i set controllers and headset on table and it started kind of... buzzing (?) i dont know how to tell it. i'll join a video of this problem. start playing video.

Audio problem on rift s

When i install the Oculus app (Meta quest link app) the headset starts to make popping sounds but when i uninstall the oculus app it suddenly starts working again. Xan i know what is making this problem

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