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Forum Posts

Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3493 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Lost all my games

Hi, Since I reinstalled my Oculus rift and oculus change for meta, I lost all my games that I still have my invoices.Can you please help me to get back my games?

Resolved! My Oculus Rift S controllers drift

Both my left and right controller drift while playing or even in oculus home. For example when trying to walk straight with my left controller I barely move and my right controller constantly spins me around no matter what turning mode I choose. In e...

my rift s left conrtol stick is "drifting"

ok so i havent touched my vr headset in forever, and i decided to start playing some vr again, but i noticed that the stick on my left controller keeps drifting. you know that thing ninendo switch joy-cons do sometimes where the control stick keeps r...

Anonymous by Not applicable
  • 288 Views
  • 1 replies
  • 0 kudos

Rift: Short-lived "low battery" notification

To preface, I am owner of an Oculus Rift (not a Rift S), with two "touch controllers". I use rechargeable batteries in these controllers, rated between 2'000 and 2'500mAh each. The total battery lifetime is not the issue of this post.There are three ...

Rift S infinitely loading

whenever i try to open horizon worlds from my Oculus Rift S my computer shows the screen inside of the thing, right? but in the headset it's stuck in the loading zone with the infinite grid floor and celing. the strange thing is that it does this wit...

Not enough space but I have enough???

So I thought I would share this problem I had. So when I went to download the oculus app it would have me agree to terms and all that but then I click next and boom not enough space even though I had 2tb of free storage. Oculus support will not help ...

GraysonBD by Honored Guest
  • 254 Views
  • 1 replies
  • 0 kudos

Audio Would Cut Out, Now I Can't Use My Rift S At All

I was just playing the walking dead saints and sinners today. Everything would be fine until the audio completely cut out. I'd exit the game, unplug and re-plug everything and things would be good to go. Until it'd happen again not long after startin...

tru3.exe by Honored Guest
  • 307 Views
  • 4 replies
  • 0 kudos

App Distribution Upload Issues

Hi,I'm attempting to Upload a build to my Alpha Channel but it keeps failing.Below is the Error message:Error: An unexpected error occurred{"cliErrorType":"UNEXPECTED_ERROR","cliErrorMessage":"File or directory 'D:\\**\\' was not included into execut...

Oculus CV1 sensor not detected

After not using my Oculus for some weeks I tried playing with it agian, i quickly notticed the bad tracking and apparantly one of my sensors isnt working anymore. I tried switching the USB ports but that didnt work. I have already updated all the fir...

AvelinNL by Honored Guest
  • 230 Views
  • 1 replies
  • 0 kudos

Resolved! How to remove recommended processor?

Hello,I have published a game in Oculus Rift store:https://www.oculus.com/experiences/rift/6226497727408401/There is an optional recommended processor field, I have put "Intel i5-4590 / AMD Ryzen 5 1500X or greater" there which is from Rift specifica...

Rift S Sensor loses tracking

Rift S loses head tracking very frequently. Will track side to side head turn but will not track vertical movements or depth. Fix requires the headset to be powered down, restated and Guardian to be reset. Is there anything that can be done to resolv...

My oculus rift s DisplayPort is not detected

I've checked to see if the oculus rift s was connected to my Dedicated graphics driver, and it was. I've waited 5 seconds to plug in my Display port, didn't work. I've tried enabling my graphics card, it was already connected. I don't know what the i...

Rift S sensors can't track headset

Can any Meta staff help me with my headset? A couple days ago I went to put on my headset but had a black screen with the pill with 3 dots in the middle of the display. Went through the usual process of trying different usb slots, uninstalling and re...

Resolved! I need a new controller badly

My ring snapped off and my other controller tracking is messed up pls help I wanna see if I can get a replacement

seezonl by Honored Guest
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! Social

Normally there is a symbol that allowed me to add my friends to a party and its not there any more, also, whenever my friends invite me to a party it comes up as a blank notification and doesn't work, can someone help me?

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Rift S party

I am on rift s. All my friends are on quest 2. I am unable to receive their party invites and see no section on the app to do so. They say that it sent to me though. How can i join a quest 2 party on rift s?

My Rift S Won't Track my Sensors

I have tried everything that i have seen. Unplugging the cords from the computer, from the headset, blowing in the to mkae sure there is no dust. I have tried going to device manager and unistalling the Rift USB Hub and it didn't work. I've checked m...

Can't install oculus app

After a long time, i've decided i want to use my rift s again.the headset didn't power on though (a couple of months ago with my old gpu (RX580) it worked just fine. now i have a 3060ti and it stays black, no matter what i do. everything else is unch...

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mpp86 by Honored Guest
  • 365 Views
  • 1 replies
  • 0 kudos

rift s warranty

I've had my rift S broken for almost 2 years and I cant get replacement parts should I try and ask support if I can get a quest 2 because I only got to play my rift S for about 3 months and then it stopped working

Black screen Cv1

Cv1 was working fine until a few months back. One day it was just a black screen, read somewhere it was the Nvidia drivers and to rollback. Did that and found one that worked, sucked but everytime I wanted to use my Cv1 I had to do this. Haven't used...

security

im a teacher ..I have more than 120,000 followersi have been using Facebook for 13 yearsMy Account is hacked in 30/sep/2022The hacker changed my account picture to ISIS.Facebook permanently closed my accountThis is a great injustice.Facebook's polici...

mes7s by Explorer
  • 145 Views
  • 0 replies
  • 0 kudos

Oculus Rift s Display issue

Hi, I used my rift s for a few months with no issues until one day the screen went black, light inside on, games ran fine, said it was connected in the software, drivers updated, cable reseated but no image. Then I got fed up so I let it sit for a co...

Smudger02 by Honored Guest
  • 392 Views
  • 3 replies
  • 0 kudos

black screen oculus rift s

i got this a couple of weeks ago and it’s been working fine. i tried to play this morning and it’s just a black screen. it shows up on the pc monitor like i’m playing but nothing in the headset.

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