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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 2896 Views
  • 69 replies
  • 4 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Arizona Sunshine 2 (RIFT) crash on load

I bought Arizona Sunshine 2 for my quest3 + crossbuy pcvr/rift. The quest3 version works fine, but when trying to run the pc-version it will crash while loading. Tried AirLink and Virtual Desktop. Both with QuestLink set as OpenVR Runtime, and with S...

engwall77 by Honored Guest
  • 132 Views
  • 2 replies
  • 0 kudos

Resolved! oculus rift home

Hi allI've been using my Oculus Rift happily for some years now but at some point recently it seems that the "homes" that I had built and all the object that I had collected have just vanished.I now have a the "grey field" when I log in to my headset...

DeadlyHunter VR not installing

The game in question is not installing. Have tried reinstalling windows, oculus software to no avail. It keeps failing to install after it downloads. This is with 250GB of free space on my hard drive. Oculus Rift CV1 not S

Flamous7 by Honored Guest
  • 80 Views
  • 2 replies
  • 0 kudos

Resolved! Same problem as I had first in windows 10. But now in windows 11

Hello.I have exact same issue with my Oculus Rift S as I had back in link: https://communityforums.atmeta.com/t5/Get-Help/Issue-with-Rift-S-Screens-are-snowing-and-blinking-with-every/td-p/1142739Only thing it's not wrapping the blackness but only sn...

attagee by Explorer
  • 134 Views
  • 4 replies
  • 0 kudos

Resolved! Merged accounts already but what about purchased games/apps?

On previous years i had my oculus account and i have purchased some games. Then i have used facebook/meta account and i have purchased some more games. Now i have merged these two accounts in one Meta account but i can see my older games on meta (ocu...

Oculus quest 2

Who do I need to get a hold of my oculus quest 2 melted the plastic just a lil bit around charging port I do not have warranty just got it two days ago someone plz help my kids love this thing

Stuck in rift s loading screen

G’day all,Rift s is displaying a loading icon when I put the headset on, drivers are updated and everytime I try to readd the headset it says sensors not working.Is the sensors the reason why display isn’t coming through? If so how do I fix it?Thanks...

Resolved! Meta Quest+ subscription and Oculus PCVR compatibility

HiyaLast year, someone on Reddit confirmed that cross buy compatible Meta Quest+ subscription games work via Oculus PCVR.I just bought a Meta Quest+ subscription.Games I've redeemed as part of my Meta Quest+ subscription, that are cross buy compatibl...

Resolved! Rift S no audio after update

Tried reinstalling oculus software, checking cables and other PC settings. Nothing helped. I do not believe it's a hardware issue since it worked perfectly fine last time I used it.Problems occurring after updating oculus software has happened before...

Resolved! cant download oculus software

keep telling me cannot connect to oculus server, had too uninstall as newest update keeps black screening after say 10-15 minutes, server online download can never be opened either, this is so frustrating

Resolved! Oculus Rift S has gone green

Hello, I have just restarting playing VR after about a month break and now everything is green in color. I have updated my drivers, reseat the rift S, and reseat the display cable connected to the headset. I don't know what else to try. Thanks in adv...

Resolved! Oculus Rift S Sensor issue

My Oculus Rift S is not working because of the Sensors is displaying the Oculus Software. And there is an "blackscreen" with the Loading Symbol.This is my Hardware: CPU: AMD Ryzen 3600GPU: RX6800XTRAM: 32GB 3200mhz(Every picture is in the German lang...

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Louiskio by Honored Guest
  • 898 Views
  • 8 replies
  • 0 kudos

Resolved! Help needed - Horizon on Rift

I have an Oculus Rift puchased in 2018. I now have a meta acct. I turned on my Rift and nowhere can I find the Metal Horizon app. What am I doing wrong. Please help me. Thank you. Norman

chaltun by Explorer
  • 4147 Views
  • 3 replies
  • 1 kudos

Rift S not connecting

Hi, i bought the rift s's recently. But when i plug it in, it just doesn't connect. No matter how long i wait, any tips? I'm a begginer cus the only vr i had was Quest 1 for a couple days b4 i sold it, and yes, i plugged the headset

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oculus quest 2 not working or charging

i just got the headset today its new i opened it set it up everything was alright i left it to charge got back to it and hour later and nothing no orange light or green light won't turn on even if i pressed the button for 3 minutes 30 minutes or 60 m...

clownUWU by Honored Guest
  • 60976 Views
  • 51 replies
  • 2 kudos

BEAT SABER STUCK ON LOADING - Oculus Rift S

I have seen others with this issue - the headset works fine, does everything fine, I have no troubles with the headset itself. However, for the first time since purchasing the headset in like 2018, it cannot load Beatsaber. First of all, I had to re-...

ke3kee by Honored Guest
  • 150 Views
  • 2 replies
  • 0 kudos

Oculus Rift CV1 setup

Hello guys. I got a Oculus Rift CV1, first version of VR headset 2016 y in a perfect condition.Comming in a big black box without touch controllers.Right now I want to connect it into my PC, but I dont know how to do that. There is no instruction and...

Asgards wrath 2- game play issue

I am playing Asgard's wrath 2 and I am in the temple of shu. In the later part of the dungeon I fell and got teleported to a place with a lever that I pulls. Now the lever is not accessible. The main quest will not progress unless I pull the lever. I...

wthceehh by Honored Guest
  • 1893 Views
  • 13 replies
  • 0 kudos

Incompatible graphics card with brand new XPS 15 laptop

Hi everyone,I have a problem with a brand new XPS 15 9530 laptop when starting the Oculus app.Each time I start it, it says that it is not compatible even though I have a supported configuration.I ensured that the discrete GPU was used when starting ...

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uhhhci by Explorer
  • 865 Views
  • 14 replies
  • 2 kudos

Resolved! Access to previously purchased games.

Hi there,I've been having trouble understanding what the consensus is here. I recently purchased a meta quest 2. I've had an oculus rift for years with multiple oculus game purchases attached to the account. In the oculus app on my computer, I'm able...

Audio problems, only plays audio when not worn

ive been trying to set up my oculus rift on a different pc and have all the audio options directed to the oculus rift head set for both input and output, but audio only plays when not wearing it. how do i fix this. this is for the base rift not the r...

(SOLVED) Rift S display port connection error

#2 is the headsetRecently my Rift s has had this problem where Windows keeps recognizing it as a monitor. I'm certain that this is why my headset does not display any picture. I've even checked to see if this happens on my brother’s computer and it d...

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oculus rift s not connecting

hi so i just wanted to play a few games since i havent played vr in a real long timetried to connect my headset per usual and its just saying nothing is connecting, tried reinstalling, plugging into whatever is available, looked at forums, un plug an...

jxllymimi by Honored Guest
  • 149 Views
  • 3 replies
  • 0 kudos

Are the support agents all bots?

I've been trying to contact support for an issue I (and many other users) have been having for years now with the display port constantly disconnecting. This is not the first time I've contacted about the issue and it NEVER gets resolved, it just end...

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