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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Not enough space to install Oculus Setup

Hey everyoneso I bought an oculus rift from a friend of mine and tried to set it up... but i can't install the setup application, it permanently says "not enough space"... I've tried everything but nothing works... I've got more than 100 gb of space ...

Anonymous by Not applicable
  • 725 Views
  • 2 replies
  • 1 kudos

Install Error During Software Install Please Help

I recently purchased on Oculus Quest 2 and I found out that in order to play games on my PC I have to install the Oculus software on my PC. So I went to the website and began downloading the Oculus software in order to move forward in my attempt to p...

Error during instalation of oculus app

Hello, I have a problem with installing the oculus app. I had it installed previously but needed to reinstall it and everytime I try to install, it goes through to about the middle of installation and then says that it encountered an error. I removed...

Jokpau by Honored Guest
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  • 2 replies
  • 0 kudos

Oculus downlaod cache archive.

Ok, so I had to download the installer several times because each time I install oculus it has to redownload so I got fed up and I copied what it downloads so I don't have to wait for it to download 5+GB of stuff every time. Instructions: Just extrac...

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