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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Cant install anything (Windows desktop) support no help :(

Hi all, Have suddenly come across this issue whereby I can't install any apps at all on the Oculus/Meta Windows desktop app. I have notifications stating an update for a game is in the queue, and an update to the oculus app itself is in the queue, bu...

Can’t purchase any games

I keep receiving an error “Request Not Completed We noticed something unusual and, for your security, this request couldn't be completed. Please try again later, or visit our Help Center.” It has said this for a week and I’ve tried contacting support...

OCULUS30 Doesn work

When I push "apply promocode" the Oculus Client turns black. So I have to kill it with the windows task manager.

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