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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Order been delayed for 5 DAYS

I ordered an Oculus Quest 2, and it's been 5 days but it STILL hasn't been shipped.I contacted support 4 times and they told me to contact them the next day if I still didn't receive my tracking information. They also told me, and I quote "Note that ...

Anyone else not receiving their Quest 2 headset?

Anyone not receive the headset they ordered? Mine is still estimated to arrive August 4th, but hasn't even been shipped. I received the Elite Strap that was in the same order, so I'm wondering if there's a holdup with the Quest 2 headset specifically...

navadda by Level 4
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Quest 2 no updates on shipping

I ordered the Oculus Quest 2 on January 13th, the payment went through, and it says it was labeled and "shipped." It was predicted to arrive on the 17th and it's now the 21st. I've contacted support and they say they're checking on it, but otherwise ...

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