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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Parental Control issues / Going in circles

I'm wanting to highlight an issue I've run into using Meta Quest 2 as a family.Let me preface: I 100% agree children should be supervised AT ALL TIMES. I am in the room when my son is on the Meta Quest 2. I even cast along on my phone. We limit time ...

Zabenor by Honored Guest
  • 1815 Views
  • 11 replies
  • 2 kudos

Secondary Parent-Managed Accounts for Quest Headsets

Hello,We have a few requests regarding secondary, parent-managed accounts on Quest headsets.My son uses a secondary, parent-managed account on our Quest 2. Can we please have the ability as parents to approve his friends in vr. This way they can call...

Resolved! Oculus Quest 2 Parental Dashboard not updating

Last week I got set up with Parental Supervision over my son's oculus account. I can get notifications of the games he's buying, but the time spent in VR never updates. That's mainly why I set up the account - to keep track of how much time he is spe...

m9201715 by Explorer
  • 3065 Views
  • 11 replies
  • 1 kudos

Parental Controls

Hi,Im having a Problem with parental controls,Im 14 and my mom ist completly fine with me playing over 18+ games.But my mom cant give me access to a game i want (Contractors) And its because i live in germany and its not allowed. Im scared because i ...

Parental controls

il keep this simple, I would love an app or web address where I can have some simple parental controls over vr. Microsoft, Sony and Nintendo all have this already. Features I would like.Time limits, play hours, connecting to new WiFi spots, access to...

tey272 by Explorer
  • 707 Views
  • 1 replies
  • 5 kudos
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