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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Payment Method not appearing

I just added a payment card on Meta's website and attributed it to my account.I am currently having an issue where this new card is not appearing as a payment option.The app will not allow me to add my payment card either.When I try to delete old car...

teo813 by Honored Guest
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Why I have 30 euros Store Credit?

I received my first VR headset last week (meta quest 3) and I was looking for games to buy in the Meta Quest Store, and I noticed that when I was going to press pay, it shows I have a store credit, so the final price was going to be 0 cost. Now, this...

WhatsApp Image 2023-10-15 at 23.00.58.jpeg

Can't add payment method

Whenever I try to add a payment method the add button keeps loading forever, cannot add it from the headset not the app on Android or iOS. Already reinstalled the app. I'm in Hungary and my card works in all other apps, even on FB.

Oculus refferal

About an hour before I activated my oculus I used my freinds referal code on the same facebook acount as my oculus. It said that once I activated my oculus I would be able to get $30 in credit but once I was in I didnt get any credit. I made sure to ...

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