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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 82201 Views
  • 97 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Horizon Worlds Issue (Coming Soon) US 18+

I've had this headset set up and have been using it for over a year.I still cant download Horizon Worlds on my PC. It just says "Coming Soon".NO I am not using a VPN or Proxy.YES I am 18+YES I have my facebook linkedYES I have it already on my headse...

Resolved! Can't install oculus app for PC (Windows 10)

Fresh install of Windows 10 on 1tb SSDi7-127000K, 32gb RAM, RTX 2060No external drives connectedDownload stops at 5.10gb/5.12gbLog file says '--- End of stack trace from previous location where exception was thrown ---'Steps taken (install fails):Dis...

Sorry this content isn't available right now

When I signed in under my Facebook account to cast on my computer it tells me that sorry this content is available right now and I can't access anything on Oculus website on my computer

Eyates72 by Honored Guest
  • 898 Views
  • 5 replies
  • 0 kudos

Touch controllers on PC

Similar to how you can play with an Xbox/PlayStation controller on a PC, I wish to play with the Touch controllers on a PC.

avi12641 by Honored Guest
  • 539 Views
  • 2 replies
  • 0 kudos

Resolved! Oculus Home doesn't load on newly installed PC

I have installed Oculus on my new laptop and have used my Rift S to play several Oculus store titles. But when I select Home from my menu, the cursor spins a while and I am returned to the menu. I stay in the white space with the dots. I can't find a...

fragin by Explorer
  • 2665 Views
  • 1 replies
  • 0 kudos

Quest 2 Link Bluetooth sound issues

When i first connected my Quest 2 headset to my PC via link it worked perfectly but the 2nd time i connected the sound didnt work and since then i havent been able to get any sound via link - although it still works perfectly without link. When i che...

Paarsec by Honored Guest
  • 638 Views
  • 0 replies
  • 0 kudos
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