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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

OCULUS for PC

In the first time, I can't connect the Ocolus quest 2 at the PC for the GPU compatibility [my GPU (NVIDIA GeForce MX350) isn't in the schedule]. anyway I've tried to re-install the problem and now it's give me an error during the final part, someone ...

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ERMATT by Honored Guest
  • 1358 Views
  • 7 replies
  • 0 kudos

Oculus PC app not working

When I enter the oculus setup after some clicks it says - Can't ConnetLooks like we can't reach the oculus server. Please check your connection.If it helps I'm from Israel.

Account Merging Loop

I've been trying to log into the Oculus PC app for a few days now and I keep getting stuck in this loop for merging my account, which has already been merged when I first created the account with my quest 2 (I think). Ill outline the problem to make ...

AltGl1im by Honored Guest
  • 1219 Views
  • 3 replies
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"Can't reach Oculus service" error

Hi, I'm getting en error says "Can't reach Oculus service. Please try restarting your computer. If that doesn't work, try repairing your Oculus app". Please find the details below: I am receiving this error on PC application. I could download the app...

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Kiwixi by Honored Guest
  • 608 Views
  • 1 replies
  • 0 kudos

Resolved! Can't install oculus app for PC (Windows 10)

Fresh install of Windows 10 on 1tb SSDi7-127000K, 32gb RAM, RTX 2060No external drives connectedDownload stops at 5.10gb/5.12gbLog file says '--- End of stack trace from previous location where exception was thrown ---'Steps taken (install fails):Dis...

Airlink no longer connecting to PC

Hey fellow oculus enthusiasts!Was checking online for a solution, but haven't really found any true fix for my problem. I've had the Quest 2 for a few months and airlink has been fully functional. However, after a few weeks of not playing I try to in...

Demacius by Honored Guest
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  • 2 replies
  • 0 kudos

Connecting my quest 2 to the oculus pc app doesnt work

Hi guys I got a link cable and connected it to my pc and my quest 2, when I try connecting my quest 2 to my oculus app it just doesn't work, same for air link. No VR game works while connected even though it says its connected on my pc so I'm really ...

Is the RTX 3050 compatible with the Oculus software?

I have tried to load up the oculus software but it said ‘Can’t Reach Oculus Services’and asking me to repair the app. I have tried this a few times but nothing worked, I have tried a few things but it keeps popping up. It had been working on my previ...

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