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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

headset wont power on past oculus/meta/facebook logo

hello im harry and i own a 128gb quest 2 i've had it since christmas and have had to replace my right controller due to it not powering on after getting the replacement in February all's been well until recently (except for my left controller beginni...

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Headset stays on when charging

Hi there, I haven't used my Quest 2 for around or month or so, and have finally gotten round to using it again, however, I have a pretty major issue. Whenever I charge the headset, it turns on and stays on. I tried turning it off through the software...

winner180 by Honored Guest
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Quest 2 not turning on

Recently my oculus quest 2 will not turn on. There's no charging light or anything. I plugged it up for a few hours but all it does is show a black screen and flicker on for less than a second then off. This repeats every few seconds.I have tried hol...

Cable diffrences.

I use the oculus quest 2 I've been using a cable with around 370-380 mb, I have 2 thunderbolt 3 cables and 4 USB -A cables. I've wondered if I should consider upgrading my cable but I'm not sure which one to buy, can anyone help me on this? And what'...

Oculus Quest 2 Power Issue

One day I tried to use my oculus and it worked fine and then I turned it off like normal and when I went back to it the next day the indicator light does not turn on when plugged in to any kind of cord. If it does charge it does for a few minutes the...

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