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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 3355 Views
  • 28 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Quest 2 Air Link Connecting but stuck on loading screen

I'm having trouble with my Quest 2 Air Link connecting to my laptop. I've used Air Link for a while now and it was working fine on the 19th (9/19/2022) before I ran into the issue of it suddenly being stuck on a loading screen whenever I try to conne...

minouuwu by Honored Guest
  • 8663 Views
  • 24 replies
  • 1 kudos

Resolved! Oculus Quest 2 Air Link not pairing with my pc

Hi there, so I just bought a brand-new Oculus and for some apparent reason I am unable to pair my PC with Oculus Air link, it detects my PC, but I'm just stuck on the pairing screen without any prompts (This Subject of a different user that has the s...

Jakuska by Honored Guest
  • 2873 Views
  • 3 replies
  • 0 kudos

Resolved! Profile won't load and loss of access to some apps/games

Basically, when I try to login to my account on my oculus it doesn't log in and the profile menu says "Unable to load profile, try again later". Some of my apps/games also say they cannot confirm if I have purchased them (most likely due to the fact ...

Oculus Go - link to dropbox doesn't work

Hi, I've had my Oculus Go for years now, and have been happy using it as my main VR device for architectural 3D images, using the Gallery App and pulling the image files from Dropbox (within the Gallery App) Yesterday I switched on my Go and to my su...

tsomek by Explorer
  • 1445 Views
  • 5 replies
  • 0 kudos

Resolved! Oculus Quest 2 issue with accessing profile or any of my games

Hey it seems like this problem of turning on your oculus quest 2 and all your games being gone and everything saying please try again later is hitting everyone and for a while now I’ve read many many discussions on what people have done and it seems ...

Account Merging Loop

I've been trying to log into the Oculus PC app for a few days now and I keep getting stuck in this loop for merging my account, which has already been merged when I first created the account with my quest 2 (I think). Ill outline the problem to make ...

AltGl1im by Honored Guest
  • 1320 Views
  • 3 replies
  • 0 kudos

Your copy of Oculus Platform Command Line Utility is old.

Hi everyone,Trying to upload my first Oculus app to oculus store using both OVR Platform Tool inside Unity and Oculus Developer Hub but it gives the following error.Your copy of Oculus Platform Command Line Utility is old. ** Version 1.67.0.000001 ha...

volcank by Honored Guest
  • 1077 Views
  • 2 replies
  • 0 kudos

Device keep disconnecting and reconnecting

I have an above spec and whenever I plug in my headset and try to use oculus link it will just disconnect, I'm pretty sure it is a USB problem, so I used a different port, still happened, a different cable still happened. this wasn't happening before...

Slaty1 by Honored Guest
  • 690 Views
  • 1 replies
  • 0 kudos

Controllers not clicking

When I put on my oculus quest 2 headset it takes my to the guardian screen and usually I would press continue to use the oculus, but this time my controllers when putting on the headset decided that they wouldn't work. When I hover the "cursor" with ...

Hobbo_o by Honored Guest
  • 1306 Views
  • 3 replies
  • 0 kudos

Air Link Grey Empty Tab Issue

I seem to be the only one, but when I'm using Air Link, a gray tab appears that follows my head movements, is empty and doesn't dissappear no matter what I do, even when I'm playing it is still there and it is really annoying..Any ideas?

Mezdorin by Honored Guest
  • 557 Views
  • 1 replies
  • 1 kudos

Oculus Link not Utilizing GPU fully

I am currently trying to use oculus link with my ASUS Zephyrus G14.It has the RTX 2060.I have completely disabled the integrated graphics, turned the power mode to high-performance, set the armoury crate to windows controlled, and I have told windows...

Grantster13_1-1643082466755.png Grantster13_0-1643082246883.png

Oculus wifi problem

Hello i have a unusual problem with my oculus quest 2. When I'm using oculus in my room the wifi in the whole house turns off and I don't have a connection (my router is working on 2,4GHz) on the oculus. When I'm connecting to the wifi on my oculus i...

Skwlx by Honored Guest
  • 812 Views
  • 2 replies
  • 1 kudos

My Quest 2 suddenly died?

Last night my Quest 2 screen suddenly bugged while i was playing, it showed just a static greyscale screen like old TVs when they didnt had signal and a loud white noise, after some 10 seconds the headset turned off and dont turn on since. the led in...

Phvpark by Honored Guest
  • 954 Views
  • 1 replies
  • 0 kudos
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