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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Can you refund Quest In app purchases?

I've been searching around but is there no information about if it's possible to refund IAP to someone who accidentally purchased items in game. Is this possible to do?

Computer doesn't meet the updated minimum specifications.

My laptop is an ROG Strix G834JY with i9-13980, 32gb RAM, NVIDIA RTX4090 GPU GDDR6 @16gb with HDMI 2.1 and 1.4 display ports. And, I am l getting the message that "my computer doesn't meet the updated minimum specifications. WHAT!!! I looked at the r...

DashQuest by Honored Guest
  • 569 Views
  • 2 replies
  • 3 kudos

Quest 2 Bounday Not Responding

My friend is having trouble with his quest 2 with the boundary not saving and has done what he can to try to fix it he has reset it 6-8 times, watched videos on what to do, and has went to developer mode and none of that has helped, and now we are bo...

Oculus software for dell XPS 15 9570 graphics card.

Recently, I installed my Oculus software, and it worked fine with my Quest 3. However, a few weeks later, the Oculus software is indicating that my graphics card is not supported, despite installing the latest graphics drivers without any improvement...

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Quest 3 PCVR No 120Hz Refresh Rate

I bought this headset because it advertised 120hz. When connected to a pc via link cable using the quest application on the pc the highest option is 90hz. How can my quest 2 out perform my quest 3 when connected to a pc? There is no option for 120hz ...

Quick show of oculus quest logo

When I turn on my oculus it shows the logo for a short time and turns offAnd keeps on doing it and I don’t want to factory reset it again because I have over 150 dollars spend on games and in games!!!

au217 by Honored Guest
  • 516 Views
  • 2 replies
  • 0 kudos

Cant remember what email i used to login for my meta account

Hello Meta I need help with one of my old meta accounts named @egoisticmite (not sure if the name helps but I'm gonna type it in anyway). I forgot my email, and don't know what to do. My meta account has been gone for a long time now and I'm not sure...

TjarlH by Honored Guest
  • 1631 Views
  • 3 replies
  • 0 kudos

Oculus quest 2 stuck on boot logo

On Friday 26th February 2021 I turned on my oculus quest 2 and was greeted by the 0 logo, after 10 seconds it switched to a black screen for 2 seconds and then back to the 0 logo for 10, it continued this loop for 3-4 hours and then booted up.On Satu...

Oculus Gift card won’t work

Whenever I try to put in a gift card code into oculus app (it’s an oculus gift card that meets all requirements) it just gives an error message about not working and the team it working on it. But when I come back and try again hours later it still w...

Extreme Tracking Issues

I've had this issue before i had a bootloop which is thankfully resolved, but that besides the point. My Oculus Quest 2 is having the worst tracking issues I've ever seen, making it almost unplayable. My tracking is so messed up, the things it does i...

Problems setting up passthrough in Unreal

Greetings! I'm trying to make a game with Unreal using the Oculus passthrough but I'm having difficulties. I followed the instructions on the Oculus website : "https://developer.oculus.com/documentation/unreal/unreal-passthrough-overview/" Everything...

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[HELP] First use of an Oculus Quest, pin code never accepted

Hello everybody,I received an Oculus Quest as a gift, I had to factory reset it in order to pair it with my oculus account / phone app and so far it works, until it reboots after the first update.Then the headset asks for a pin, the 5 digit pin from ...

HELP ! There's not any code during the phone pairing

Hello,I have an Oculus Quest for almost 2 years and all was good until today.I've got a new phone (S22 Ultra - Android 12) so I tried to pair my phone with my headset because I wanted to mirror my headset, but everytime I try I have to write a code t...

SheytoN by Honored Guest
  • 1982 Views
  • 7 replies
  • 0 kudos

Oculus Quest 2 Controllers wont turn on

My Quest 2 Controllers won't turn on. Unpairing and trying a repair won't do anything as the controllers don't turn on. I've changed the batteries, recharged the batteries, restarted my Quest 2. The controllers don't even show a light.

Oculus Quest 2 Wireless Connection Trouble

Hello. I'm using a very specific setup so it might be hard to reproduce. The problem arises when using a PC VR setup, connecting Oculus Quest 2 to PC in a particular way. Instead of using a router for Air Link functionality, I create a hotspot on my ...

Windows 11 stutter link cable

Just a heads up that there's currently a bug (or issue) with oculus link and windows 11. It took me hours to find a solution, but one does exist. Hopefully if enough people have this problem then it can be patched quickly. On windows 11 21H2 stable, ...

Bizla by Protege
  • 8443 Views
  • 6 replies
  • 4 kudos
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