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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Known Issue - Quest Airlink lags and stutters after V54 update.

Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Cant remember what email i used to login for my meta account

Hello Meta I need help with one of my old meta accounts named @egoisticmite (not sure if the name helps but I'm gonna type it in anyway). I forgot my email, and don't know what to do. My meta account has been gone for a long time now and I'm not sure...

TjarlH by Honored Guest
  • 301 Views
  • 2 replies
  • 0 kudos

Oculus quest 2 stuck on boot logo

On Friday 26th February 2021 I turned on my oculus quest 2 and was greeted by the 0 logo, after 10 seconds it switched to a black screen for 2 seconds and then back to the 0 logo for 10, it continued this loop for 3-4 hours and then booted up.On Satu...

Oculus Gift card won’t work

Whenever I try to put in a gift card code into oculus app (it’s an oculus gift card that meets all requirements) it just gives an error message about not working and the team it working on it. But when I come back and try again hours later it still w...

Extreme Tracking Issues

I've had this issue before i had a bootloop which is thankfully resolved, but that besides the point. My Oculus Quest 2 is having the worst tracking issues I've ever seen, making it almost unplayable. My tracking is so messed up, the things it does i...

Problems setting up passthrough in Unreal

Greetings! I'm trying to make a game with Unreal using the Oculus passthrough but I'm having difficulties. I followed the instructions on the Oculus website : "https://developer.oculus.com/documentation/unreal/unreal-passthrough-overview/" Everything...

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HELP ! There's not any code during the phone pairing

Hello,I have an Oculus Quest for almost 2 years and all was good until today.I've got a new phone (S22 Ultra - Android 12) so I tried to pair my phone with my headset because I wanted to mirror my headset, but everytime I try I have to write a code t...

SheytoN by Honored Guest
  • 853 Views
  • 7 replies
  • 0 kudos

Oculus Quest 2 Controllers wont turn on

My Quest 2 Controllers won't turn on. Unpairing and trying a repair won't do anything as the controllers don't turn on. I've changed the batteries, recharged the batteries, restarted my Quest 2. The controllers don't even show a light.

Oculus Quest 2 Wireless Connection Trouble

Hello. I'm using a very specific setup so it might be hard to reproduce. The problem arises when using a PC VR setup, connecting Oculus Quest 2 to PC in a particular way. Instead of using a router for Air Link functionality, I create a hotspot on my ...

Windows 11 stutter link cable

Just a heads up that there's currently a bug (or issue) with oculus link and windows 11. It took me hours to find a solution, but one does exist. Hopefully if enough people have this problem then it can be patched quickly. On windows 11 21H2 stable, ...

Bizla by Protege
  • 6631 Views
  • 6 replies
  • 4 kudos

Resolved! Oculus Air Link not loading

Hey there,my Oculus Air Link is not loading on my Quest 1. I am pairing it with the Laptop, which works, then I press start and it goes to the white room, then switches immediately back to black, trys to restart and then repeats this circle over and ...

pr0cz by Explorer
  • 6131 Views
  • 4 replies
  • 0 kudos

Game transfer from quest 1 to rift s

I have had a Quest for some time now and bought a number of games, and recently been gifted a rift s. How can i access my games i had on my quest to my rift s. (Yes im logged in on the same account)

Multiple Household Headsets sharing games?

I plan on purchasing a second Quest 2 for my girlfriend who lives with me. We are hoping to play my coop games together, are we able to share the games I have already bought? I recently spent over $300 on the Oculus store for Black Friday, I would ha...

Oculus link low bandwidth

Hello, I have an oculus quest 1 since april but when I use oculus link with the official link cable and 5gb/s usb-c to usb 3 adaptator. Wehen I do a test the app say I'm in usb 2 and I have only 300 mbps. The cable is connect to a USB 3.2 gen 1 on my...

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refund, rift s, quest

I bought in death on rift s and I also own a quest and not only is it not free on quest but it never once on the store nor in the game (on rift version) did it state anywhere that the quest version is the only one they work on now. wondering if even ...

New Oculus software (V26) causes issues with MSFS

The new version (26) of the oculus software causes regular 'flashes' in Microsoft Flight Simulator. This seems to be an issue with the oculus software, since in the previous version (V25) this issue was hardly there. Today the new version of the Ocul...

payt69 by Protege
  • 6897 Views
  • 18 replies
  • 10 kudos

Oculus Software refusing to install on secondary drive

I'm about to grab an Oculus Quest, my first ever VR, and I'm planning on connecting it to my PC via Link cable. I decided to try and download the software beforehand so I can have it up and running by the time I get it. However, I've noticed that it ...

JordonAM by Honored Guest
  • 3852 Views
  • 2 replies
  • 0 kudos
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