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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Computer doesn't meet the updated minimum specifications.

My laptop is an ROG Strix G834JY with i9-13980, 32gb RAM, NVIDIA RTX4090 GPU GDDR6 @16gb with HDMI 2.1 and 1.4 display ports. And, I am l getting the message that "my computer doesn't meet the updated minimum specifications. WHAT!!! I looked at the r...

Oculus software for dell XPS 15 9570 graphics card.

Recently, I installed my Oculus software, and it worked fine with my Quest 3. However, a few weeks later, the Oculus software is indicating that my graphics card is not supported, despite installing the latest graphics drivers without any improvement...

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Quest 3 PCVR No 120Hz Refresh Rate

I bought this headset because it advertised 120hz. When connected to a pc via link cable using the quest application on the pc the highest option is 90hz. How can my quest 2 out perform my quest 3 when connected to a pc? There is no option for 120hz ...

Quick show of oculus quest logo

When I turn on my oculus it shows the logo for a short time and turns offAnd keeps on doing it and I don’t want to factory reset it again because I have over 150 dollars spend on games and in games!!!

au217 by Honored Guest
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Cant remember what email i used to login for my meta account

Hello Meta I need help with one of my old meta accounts named @egoisticmite (not sure if the name helps but I'm gonna type it in anyway). I forgot my email, and don't know what to do. My meta account has been gone for a long time now and I'm not sure...

TjarlH by Honored Guest
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  • 3 replies
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Resolved! Refund Quest IAP Purchases?

I've been searching around but is there no information about if it's possible to refund IAP to someone who accidentally purchased items in game. Is this possible to do?

Oculus quest 2 stuck on boot logo

On Friday 26th February 2021 I turned on my oculus quest 2 and was greeted by the 0 logo, after 10 seconds it switched to a black screen for 2 seconds and then back to the 0 logo for 10, it continued this loop for 3-4 hours and then booted up.On Satu...

Oculus Gift card won’t work

Whenever I try to put in a gift card code into oculus app (it’s an oculus gift card that meets all requirements) it just gives an error message about not working and the team it working on it. But when I come back and try again hours later it still w...

Extreme Tracking Issues

I've had this issue before i had a bootloop which is thankfully resolved, but that besides the point. My Oculus Quest 2 is having the worst tracking issues I've ever seen, making it almost unplayable. My tracking is so messed up, the things it does i...

Problems setting up passthrough in Unreal

Greetings! I'm trying to make a game with Unreal using the Oculus passthrough but I'm having difficulties. I followed the instructions on the Oculus website : "https://developer.oculus.com/documentation/unreal/unreal-passthrough-overview/" Everything...

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[HELP] First use of an Oculus Quest, pin code never accepted

Hello everybody,I received an Oculus Quest as a gift, I had to factory reset it in order to pair it with my oculus account / phone app and so far it works, until it reboots after the first update.Then the headset asks for a pin, the 5 digit pin from ...

HELP ! There's not any code during the phone pairing

Hello,I have an Oculus Quest for almost 2 years and all was good until today.I've got a new phone (S22 Ultra - Android 12) so I tried to pair my phone with my headset because I wanted to mirror my headset, but everytime I try I have to write a code t...

SheytoN by Honored Guest
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Oculus Quest 2 Controllers wont turn on

My Quest 2 Controllers won't turn on. Unpairing and trying a repair won't do anything as the controllers don't turn on. I've changed the batteries, recharged the batteries, restarted my Quest 2. The controllers don't even show a light.

Oculus Quest 2 Wireless Connection Trouble

Hello. I'm using a very specific setup so it might be hard to reproduce. The problem arises when using a PC VR setup, connecting Oculus Quest 2 to PC in a particular way. Instead of using a router for Air Link functionality, I create a hotspot on my ...

Windows 11 stutter link cable

Just a heads up that there's currently a bug (or issue) with oculus link and windows 11. It took me hours to find a solution, but one does exist. Hopefully if enough people have this problem then it can be patched quickly. On windows 11 21H2 stable, ...

Bizla by Protege
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  • 6 replies
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Resolved! Oculus Air Link not loading

Hey there,my Oculus Air Link is not loading on my Quest 1. I am pairing it with the Laptop, which works, then I press start and it goes to the white room, then switches immediately back to black, trys to restart and then repeats this circle over and ...

pr0cz by Explorer
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  • 4 replies
  • 0 kudos

Game transfer from quest 1 to rift s

I have had a Quest for some time now and bought a number of games, and recently been gifted a rift s. How can i access my games i had on my quest to my rift s. (Yes im logged in on the same account)

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