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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Link freezing frequently.

This is my first post here, sorry if I’m posting wrong or in the wrong place.Long story short, my friend got a quest 2 last year and handed me down his quest 1. It has worked fine since February of 2021, until January of 2022.So for the last 2 months...

Quest 1 Completely Black Screen/Three Dots

My Oculus Quest 1 has been stuck on a black screen for a few weeks now, and no solution I've found seems to work. Whenever I boot it up, the screen will show the Oculus logo for a few moments, and then the three loading dots. After that- nothing. Whe...

Dmonstr by Honored Guest
  • 3054 Views
  • 8 replies
  • 1 kudos

I have lost all my games

Hello, I have lost all my games.1. I have the Oculus Quest 1, I haven't used it for two years2. When I started it I couldn't open my games so I installed the updates and then I formatted it.3. When logging in from the app, I was forced to link my Fac...

victorocs by Honored Guest
  • 945 Views
  • 3 replies
  • 1 kudos

Resolved! Initial setup of oculus quest 1 - stuck on pairing

Hi, Need some help. I bought a 2nd hand oculus quest 1. I started going through the pairing process - it had the old firmware (oculus sign on start up). I went through, it recognised the headset, and then asked to pair the controllers. Then realised ...

Air link and cable not working for Oculus quest 1

When I open air link or connect via cable, my quest (1) it opens the air link menu(with the white background) and it just freezes, i cant open any games. I can only play oculus games on the normal oculus menu and not any steam games. how do i fix thi...

Resolved! Population One refund for Quest 1 users

I got an email saying I can get a refund for purchasing Population One in the past 6 months as it will no longer be compatible with my headset (Quest 1). I enter my email and order number into the refund area of the metaquest page and it does not ass...

tinman141 by Honored Guest
  • 1244 Views
  • 1 replies
  • 0 kudos

HELP ! There's not any code during the phone pairing

Hello,I have an Oculus Quest for almost 2 years and all was good until today.I've got a new phone (S22 Ultra - Android 12) so I tried to pair my phone with my headset because I wanted to mirror my headset, but everytime I try I have to write a code t...

SheytoN by Honored Guest
  • 1928 Views
  • 7 replies
  • 0 kudos

Can't use triggers for certain interactions (WEIRD ISSUE)

Hello, all, I am having a glaring issue with my oculus. Everything works fine until I boot up oculus link. I first noticed that the triggers weren't working for me in phasmophobia. Then, maybe a week later, I now notice that the laser pointer that co...

Resolved! Got accepted into Horizon worlds though I have a Quest 1

I've been accepted into Horizon Worlds though on startup I notice you need a Quest 2 to actually play it and I only have a Quest 1, I look into the Oculus PCVR store and it still says coming soon.Is there any way that I could get access to Horizon Wo...

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