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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 80385 Views
  • 97 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus link is not supported by new RTX 3xxx ?

Hello, I am having problems with connection to my OQ 2. I read some replies that there is no update for nvidia RTX 3xxx and that Oculus link might not work or supported it yet. Today i bought a cable to try some games from PC or SteamVR but as a lot ...

Pendou by Explorer
  • 5143 Views
  • 14 replies
  • 0 kudos

Oculus Quest 2 - Stuck on Link Black loading screen 3 dots

Spoiler (Highlight to read)Hey guys so recently I had a problem where when I tried to launch link through my quest 2 with a usb c cable it would get stuck on a black loading screen and take me back to the quest 2 menu, what I found out through Reddit...

ITZZHIRO by Honored Guest
  • 7782 Views
  • 7 replies
  • 3 kudos

Disconnecting Link Cable Quest 2

My Oculus Quest 2 keeps randomly disconnecting from 0-60 minutes after being in use, Oculus link works fine with other USB cables and I have written out the possibility of it being a faulty Type-C port or cable by testing different combinations. I ha...

Tonicc_ by Honored Guest
  • 2963 Views
  • 10 replies
  • 3 kudos

Oculus Link with Quest 2

About a week or two ago, I've been having a recurring issue while using my Quest 2 to play PCVR games using the Link Cable. My frame rate is fine when I start up Oculus Link but as soon as the Oculus Rift Home loads in my frame rate drops to roughly ...

Link cable issues

So i got a cablecreation 5m link cable for my quest 2 and laptop. Recently its been acting up where it sometimes works like first go or i sit there for 5 hours constantly restarting both headset and laptop to no avail. What makes it more annoying is ...

Windows 11 stutter link cable

Just a heads up that there's currently a bug (or issue) with oculus link and windows 11. It took me hours to find a solution, but one does exist. Hopefully if enough people have this problem then it can be patched quickly. On windows 11 21H2 stable, ...

Bizla by Protege
  • 5829 Views
  • 6 replies
  • 4 kudos

Oculus link connot work

I connected my Oculus Quest 2 to Surface Pro with USB3.0 link. They can be conneted in ODH but cannot connect by Oculus Link (Oculus Air Link was disabled). It always stay in Picture1. If I enable Oculus Air Link and try to connect to PC, It always s...

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FCMeta by Honored Guest
  • 253 Views
  • 1 replies
  • 0 kudos
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