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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Shimmer around menus and windows not using link

Got this bad shimmer/artifact going on in and out of link. Inside of popups and windows looks perfectly clear but the boarders have this bad shimmer. Distant objects are blurry. Not talking about low res or out of focus more like smudged. If I hold m...

My Oculus Quest 2 only shows a black screen.

Hi so I turned on my Quest 2 for the first time in months and all I saw was the Oculus logo then a loading bar with what looked like a SD card on top with an arrow pointing down to the loading bar and then it went to a black screen and I can hear the...

Kit-Fox by Level 2
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Blue green dots in my vision

My oculus quest two has developed these blue green dots in the upper corner of my vision is just happened yesterday the quest is four months old  

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