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Forum Posts

Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 2 Latency - 50ms-70ms+ Oculus Link

Quest Link Running at 50-60+ MS Latency After dealing with this for what feels like centuries, talking with customer service for a full hour (their solution was to FACTORY RESET MY HEADSET), and watching COUNTLESS latency guides on YouTube, I think i...

Kwilv3r by Level 2
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  • 1 replies
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Resolved! PCVR FPS/Stutter issues

Recently bought a usb 3.0 cable and have been trying to use the quest 2 for PCVR. My pc should be perfectly capable of running both non-vr and vr games, I have done a cable test and have a 3.0GBPS speed so that's not the issue either. when running th...

Masked_ by Level 2
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  • 3 replies
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Resolved! Quest Link showing black screen with 3 dots on AMD gpu

I just got the AMD Radeon RX 6500 XT today and tried to play VR on my computer with it. When I connect the wire, my computer and vr recognize each other but when I play a black screen with 3 dots stay on the screen and that's it. I had a 750ti that w...

Resolved! oculus link sound issues

My mic doesn't seem to be working whenever I use oculus link. oculus link worked correctly for one day and it wasn't done that feature correctly since. I tried adjusting my computers settings. very tempted to downgrade to windows 10 to get it to work...

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