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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Black screen

Hello my meta quest 2 has been showing me the oculus logo then going to a black screen and turns off plus my controllers won't work during this issue it's been going on for 1 and 1/2 months I tryed booting and factory reseting but it still won't work...

Oculis Rift S problem.

Spoiler (Highlight to read)Spoiler (Highlight to read) Hello guys, before 3 days when i walked out the room i hit cable with my foot and pulled Oculus Rift S headset from the table 2 foot height and it fell down on the floor i didn’t try it or look e...

ajzzi by Honored Guest
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  • 0 replies
  • 0 kudos

How to disable Bluetooth on Quest 3

I need to disable bluetooth. I don't care if certain features don't work. I need to use the headset for multiple hours of computer work in Horizon Workrooms and want to avoid the radiation emitted by bluetooth and also Wifi (which I can disable).Any ...

norsegaud by Honored Guest
  • 197 Views
  • 1 replies
  • 0 kudos

The helmet does not work oculus rift cv1

Здравствуйте, у меня проблема, программа Meta Quest Link постоянно перезапускает драйверы шлемов и не может ее обнаружить (шлем oculus rift cv1). Подскажите пожалуйста что делать?

DLC App Sharing

When can we expect to share dlc content? I don't understand why this isn't a feature since you can app share full games.

Sarge134 by Honored Guest
  • 1140 Views
  • 4 replies
  • 4 kudos

Quest 2 won't charge or reset

The only time I can get it to do anything is when the charger is plugged in and then it just comes on flashes logo shuts right off the a couple seconds later does the same thing comes on shows logo shuts off comes on shows logo shuts off all in the s...

Cant remember what email i used to login for my meta account

Hello Meta I need help with one of my old meta accounts named @egoisticmite (not sure if the name helps but I'm gonna type it in anyway). I forgot my email, and don't know what to do. My meta account has been gone for a long time now and I'm not sure...

TjarlH by Honored Guest
  • 507 Views
  • 3 replies
  • 0 kudos

Resolved! Refund Quest IAP Purchases?

I've been searching around but is there no information about if it's possible to refund IAP to someone who accidentally purchased items in game. Is this possible to do?

Parental Dashboard

My son sends me the link, I follow it, and the instructions but it won't let me get to the dashboard

my right hand quest 2 controller wont track

only my left one works properly the right controller vibrates and I can use the oculus button on it but that is all, it does not track either so I can not move it around.I have tried.restart.factory reset.cleaning it.replacing batteries.recharging th...

Resolved! Oculus Quest 2 issue with accessing profile or any of my games

Hey it seems like this problem of turning on your oculus quest 2 and all your games being gone and everything saying please try again later is hitting everyone and for a while now I’ve read many many discussions on what people have done and it seems ...

Add-ons

I just purchased the wild creek add-on for the top golf on quest1. I’m wondering if anyone knows how to play it in the game?because when I launched the game I couldn't find out a way to play it. it says that the add-on is compatible for quest one so ...

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