We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
So I recently bought a Quest 2 (about maybe 6 days ago, just got it yesterday) because my friend asked me to get one so we can play VR Chat together. I didn't use the referral link because I didn't know that was a thing and he didn't know it was a th...
I have just accepted a referral code from a friend before setting up my headset. i setup the headset and haven't seen the $30 credit. its not showing on the app, and not in the headset. does it just take a few hours or something?Keep in mind i was re...
I have had a ticket (4294461) open with Oculus support since February 6th regarding missing referral credit from a referral I made on December 30th 2021. There has been no communication or update regarding the ticket since February 16th. Can anyone h...
I'm getting mixed messages with the referral credit and refurbished units. Has anyone else got the store credit for refurbished units? I specifically bought refurbished units straight from Walmart. Support says its only available on "new" units, and ...
Hi, I recently purchased my Oculus Quest 2, as I had a chance to try it at my friends. He was trying to send me a referral code, but the app says: "Couldn't send referral. We are working on getting this fixed as soon as we can. Please try sending you...
So my friend sent me a referral link for oculus, I bought the headset via the app link he sent me and I activated my headset when it arrived. I have not received the credit, why so? PS: I am mostly sure my friend will receive credit in about 25 days.