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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Quest 2 factory reset doesnt remove Account

I was trying to use cousin's referral code and I ended up in this situation.I'm having a number of problems including the pairing to the app not working, But I think the reason is partly that when I factory reset I'm already logged in, not sure if it...

Resolved! How to check on referral code?

I have my Oculus account linked to my FB account, and can't figure out where, on either of them, I am supposed to go to check the status of a referral code credit. My daughter sent me a referral code on NYE and I ordered mine then. At the time, it sh...

Referal problem

Hello, i just recently got a oculus and saw that i could get $60 for using a friends referral code so i did just that but when i go to the app i don't have any credit but my friend got $30 from it, and i try it again and it says I've already used tha...

BGTGalaxy by Honored Guest
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  • 1 replies
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Couldn't send Referral

Hi, I recently purchased my Oculus Quest 2, as I had a chance to try it at my friends. He was trying to send me a referral code, but the app says: "Couldn't send referral. We are working on getting this fixed as soon as we can. Please try sending you...

Klem-S by Honored Guest
  • 933 Views
  • 2 replies
  • 0 kudos
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