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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Known Issue - Quest Airlink lags and stutters after V54 update.

Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Reset Refund?

I have been one of the victims of being locked out because of the pattern. I only have the option to factory reset, but I purchased games, if I reset, will I get my money back for the games that are erased?

Refund

Asked for a refund for beat saber it took the game off my list of apps but haven't gotten my money back three days later

Resolved! Population One refund for Quest 1 users

I got an email saying I can get a refund for purchasing Population One in the past 6 months as it will no longer be compatible with my headset (Quest 1). I enter my email and order number into the refund area of the metaquest page and it does not ass...

tinman141 by Honored Guest
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Refund's are a joke here

Bought Zenith and walk about Gold on the 17th of May.. didn't like it so with less than 40 minutes of play time and the very same hour I bought it I requested a refund. Was surprised to find on the refund page and even if i google it says " It typica...

rohanlee by Honored Guest
  • 360 Views
  • 1 replies
  • 0 kudos
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