Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Normally it worked like this: when i had the elite strap plugged in the headset the charging light would be off until i plugged my charger in my elite strap, from then on the light would turn orange until it fully charged the headset + elite strap ba...
Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I have been one of the victims of being locked out because of the pattern. I only have the option to factory reset, but I purchased games, if I reset, will I get my money back for the games that are erased?
Asked for a refund for beat saber it took the game off my list of apps but haven't gotten my money back three days later
I got an email saying I can get a refund for purchasing Population One in the past 6 months as it will no longer be compatible with my headset (Quest 1). I enter my email and order number into the refund area of the metaquest page and it does not ass...
Bought Zenith and walk about Gold on the 17th of May.. didn't like it so with less than 40 minutes of play time and the very same hour I bought it I requested a refund. Was surprised to find on the refund page and even if i google it says " It typica...
I have only received my Oculus Quest 2 recently but I had the white bar issue as explained by others who have received it. But my headset has stopped working. No power is going to it. The light to indicate charging doesn't show or anything. I want to...
Please help me to solve this incredibly expensive issue guys.I am writing on behalf of my friend who is desperate. The issue goes like this - he ordered last November, during Black Friday, the following products from the Oculus store: Oculus Quest 2 ...