Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...
Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Hello, My Oculus Quest left hand controller ring is broken, I cannot find any replacement on your site.Can you help me with this issue please?
It has been reported for several weeks now that Meta is shipping unusable Quest 2 replacements to customers that they know do not work. The issue that customers are experiencing is that they are stuck at the Controller Pairing screen of their headset...
My right quest two controller has a break along the tracking ring close to the trigger, it broke after I dropped it on a tile floor and I was wonder how to get a replacement if I can
I already lost the count of how many times I received a malfunctioning replacement.I have been with problems with replacements like this for months, it's not the first time and they still send my a refurbished faulty Quest 2 headset.What can I do?I w...
13 days ago I sent in my left rift s controller to get it fixed, and just recently 3 days ago a support team said they would look into it and as of today have nothing to tell me, its been 2 weeks since this all started
Hello, I recently bought a Meta Quest 2 from Wal-Mart and recently became an Oculus member.I have enjoyed playing with the Quest 2 since I've had it, but I have recently ran into a fatal issue. I had been experiencing controller drift on my left cont...
I sent my Quest 2 back almost 2 months ago and they still haven't sent a replacement!
Around Mid November to December last year I got my Oculus Quest 2, and ever since, they had issues, nonstop tracking problems, dying off and on again, but i didn't think anything of it. Now, today, my controllers just completely stopped, its been abo...
I have sent my oculus headset in for repairs on the 20th of December. It arrived on the 22nd of December.Before my RMA I was told the following: "Once your return has been delivered to our distribution center, it typically takes 3-5 business days for...
Heya!Looking to find where I can get a Replacement Oculus Go Spacer for Glasses.Thanks!