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Forum Posts

Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 58046 Views
  • 94 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resident Evil 4 VR Unable to start game

Have an oculus quest 2Installed the gameThe Oculus completed the optimization after installation.However i am stuck on a start new game screen where i can see the options Easy or Normal , up top only one of the 5 options "new game" is highlighted but...

sjairaj by Level 2
  • 1380 Views
  • 5 replies
  • 0 kudos

Resolved! Resident evil 4 Download issue.

Hello, I got resident evil 4 VR today at 3 pm when it launched I have been downloading it for a few hours. I pressed download took off my headset and left it on charge. I came back an hour or two later and the game is still downloading but oh wait it...

Kyle979 by Level 3
  • 8186 Views
  • 8 replies
  • 0 kudos

Resolved! Resident Evil Disappeared after downloading.

I bought Resident Evil 4 VR for a good horror game this afternoon. I have all the emails and reciepts concerning purchase. The game downloaded. But not only can I not find the file, but the game disappeared from the store. After searching for a while...

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