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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus rift CV1 crashed after several minutes of game

so after opening any game on the rift / turning it on it will work normally. but after around 5 minutes the device boots off, for a few seconds the screens stay on but when you move your head it doesn't move your head in VR and then shuts off.when it...

Oculus Wireless Remote with alternative usecase

So since I don't really have a use for the Wireless Remote, but really like the feel of it (shape etc), I wanted to know if it is possible to use it as a remote for PowerPoint (for example). I haven't found any infared lights on it, hence I am assumi...

Rift CV1 no longer detected, headset shows solid white LED

Went to use my CV1 yesterday and found that Windows 10 and the Oculus software no longer detect it, and the HMD has a steady white led at all times, as opposed to the amber light when it's "idle." I have tried:Reinstalled the Oculus software (multipl...

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Switch Rift to Quest 2?

I've been using a Rift CV1 for a long time now, and recently got a new laptop to run it on.The new laptop I got is the MSI Gaming Katana GF66 11UC-011NL, which has a NVIDIA GeForce RTX 3050, and a Intel (R) UHD card and they are BOTH unsupported. I d...

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