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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Facebook account hacked and not able to get back in

Hello. I am desperately seeking help to regain control of my hacked account. The party that hacked it is using war****@hotmail.com as an email address. They have setup 2factor authentication and I am locked out of my own account. I sent a copy of my ...

Unknown instagram linked and disabled Facebook page

Hi There,I have an elderly friend that’s not tech savvy that has had her Facebook account disabled for a linked instagram account that isn’t hers violating rules. The hackers instagram account is hoangngockhue56406lots of precious memories on Faceboo...

Remove hacker from accounts center instagram

Please help! My instagram was hacked recently - I have managed to get back in but then was hacked again and then I managed to get back in again. The hackers email address and meta account is still linked to my accounts center. How do I remove it as I...

Daisyw89 by Honored Guest
  • 6433 Views
  • 13 replies
  • 1 kudos

Resolved! Meta Account 2FA

Hello Meta, I have problems signing into my Meta account for my oculus app. When signing in with facebook, it tells me to use the 2FA app (Duo) to type a 6 digit code. I do it but it keeps saying the code is incorrect and cannot sign me in. I realize...

Tatem.alt by Honored Guest
  • 1891 Views
  • 8 replies
  • 1 kudos

Who do you contact when Meta chat support can’t help?

My Facebook account was hacked by a man in Malaysia on September 12, 2024 and I was able to secure my account again with photo ID but changes were made to my business pages and groups. I have tried every single link Facebook help provides but they se...

Anonymous by Not applicable
  • 4412 Views
  • 6 replies
  • 1 kudos

Gear VR won't download apps

I have a Samsung Gear VR headset with a controller. It's a SM-R324. I have tried everything I know to do and am starting to think that it's just garbage at this point. I know it's a few years old, but it's the only reason I've kept my Note 8, and I'd...

Uncontrolled jumping in penguin paradise

Hi, can anyone please helpWhen playing penguin paradise, when I put my hands towards the floor gently I can’t stop jumping. This is stopping me from walking etc. I have tried Turning on and off my headset and also uninstalled and reinstalled the game...

Lily12 by Honored Guest
  • 847 Views
  • 2 replies
  • 0 kudos

Most anticipated game?

With a lot of great games coming the next couple of months- Behemoth Hitman WOA Arken Age Wanderer fragments of fate Alien rogue incursion Aces Of Thunder What game are you most excited about?

galonch1 by Honored Guest
  • 160 Views
  • 0 replies
  • 0 kudos

HACKED via Meta

Hello,My Instagram account has been hacked, and it appears the hacker accessed it through Facebook via Meta. I can see their email address on Facebook, but I am unable to remove it. Additionally, my phone number does not allow me to make any changes....

INSTAGRAM AND WHATSAPP DISABLE

FOR NO REASON INSTAGRAM AND WHATSAPP DECIDED TO DISABLE AND BAN MY ACCOUNT on 22/11/2024 it happen very sudden. FOR WHATSAPP AFTER REVIEWING there was no reason for why my account got banned on the other hand INSTAGRAM did not give me an option to re...

도움

I'm here to ask for help. Please don't ignore my story. Hi, I'm Sangeon Park, 24, and I live in South Korea. I was following a friend and my account was suspended due to a sudden action on my account. I asked for reconsideration, and I also presented...

Anonymous by Not applicable
  • 320 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung Gear VR

Looked at a bunch of other posts and cant solve this issue. My headset was working fine until today where i was forced to get a using a meta account. Since then all i get is a "Facebook Session Expired" error. I've uninstalled Facebook and Oculus app...

SaviddL by Explorer
  • 147074 Views
  • 543 replies
  • 60 kudos

Facebook New password loop

The question is down below.... So my friend is trying to make a new password since he cant remeber the old one, therefore:1. he goes on the meta account center 2. chooses change password 3. Get a security code on mail to change the password 4. change...

bussibusk by Honored Guest
  • 1490 Views
  • 4 replies
  • 0 kudos

Help to install oculus app at S9 phone

I have a Samsung S9 Android phone and a Gear VR headset model SM-R325, which used to work with this same phone. For some reason, the app was uninstalled and now I can't reinstall it. In fact, I can't even find where to install the control app for the...

How do I refund Vader immortal III on Meta Quest?

I played Vader immortal III it was really short and I understand it’s episode but still in my opinion it was stupid short I really didn’t like it the story’s cool and everything but the Vader boss fight stunk I was not really happy with this and I do...

NRGblayde by Honored Guest
  • 310 Views
  • 1 replies
  • 0 kudos

Resolved! Not able to install oculus drivers on Galaxy S9 Plus

I have recently reset my Galaxy S9 Plus and now when I am trying to connect it to the Gear VR, it is showing the Oculus drivers needs to be installed but since Meta disabled the old oculus server it is not able to download the drivers and install. So...

Old meta account was hacked

My old meta account was hacked my email was deleted and password was replaced with the hackers email and password. What do I do and how can I get it deleted?

Asgards Wrath II

I have never played any games before. I now have Meta Quest 3 with Asgards Wrath II. I am so lost. I'm stuck and can't figure how to accept a quest I have in my Quest Book. It keeps asking me to inspect my inventory. I do that but I can't go anywhere...

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