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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 97 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus and gear vr headset

Gday im karen I've been asking for private help with meta about my oculus won't sign into Facebook or Instagram I keep getting message saying login sessions expired and I've been through all the help with John from meta and now I have Laurie but she ...

Connexion Facebook sur un SAMSUNG S6 avec GEAR VR

Bonjour, merci d'abord à ceux qui prendront le temps de me répondre pour m'aider.J'ai un soucis avec l'application Oculus sur mon Samsung S6. Je veux connecter mon Gear VR Samsung mais quand je me connecte à mon compte facebook (que j'ai depuis au mo...

nenesszz by Honored Guest
  • 0 replies
  • 0 kudos

Gear VR Oculus App Login Problem

i recently bought new gear vr and it's totally rubbish now. i have searched all forum and i pmed the admin @ . So far, i didn't find a solution for my login problem. i cannot do anything without login to Oculus App. Who suggest any solution to me fro...


Resolved! Samsung gear with No network connection issue

There are some issues on my gear VR by login in account, facebook, or even create a new one as there are notices pop-up of no network connection!???? However my WIFI is fully on with most expensive broadband plan! Wonderful, looks like they might had...

Resolved! My personal Facebook Account was disabled

Hello Sir , I Am Using My Official Facebook Account From 8 years, Sir I Am Aware From Facebook Community Standards Rules, Sir I Don't Post Any illegal and Sexual Activity on my Facebook Account. Sir my facebook account is suspended . Sir I Request to...

My app doesnt work

I get into the oculus app for the samsung gear vr and when i try to hit continue with facebook it says that the session expiried or its invalid idk what do to and when I get in and try tk verify my account it says unsupported post request can someone...

Milikalex by Honored Guest
  • 1 replies
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Disabled Facebook Account

Hello, My personal Facebook profile was hacked, someone had attached an Instagram profile to it and then disabled my profile, I've tried contacting facebook on all channels I could find but I'm hitting a brick wall at the moment.I am unable to reques...

Kordoff by Explorer
  • 7 replies
  • 0 kudos

Cannot login to oculus from facebook on Andriod

I have installed the Gear VR software on my Samsung S9 mobile and I can't log in to oculus. I get a message saying "Your Facebook session has expired or is invalid. I have tried uninstalling and reinstalling facebook and all the Gear VR, Oculus and m...

Ynotggl by Honored Guest
  • 5 replies
  • 0 kudos

Headset won’t pair

Meta Quest 2 My Facebook account was hacked and I have opened a new fb account but now I can’t access my old one that contains my oculus quest 2. Im trying to pair my app to my headset and I’ve tried everything to troubleshoot to no avail.

jed83 by Honored Guest
  • 2 replies
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Pin reset email

I am not getting a pin reset link sent to my email at [redacted]Thanks in advance

Nono5708 by Honored Guest
  • 1 replies
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Проблема с gear vr

Немогу пройти регистрацию, вибивает либо сеанс facebook недействитилин, либо нужно обновить по, что делать?

Referral scam

I have referred 3 people in the last 6 months and received nothing in return because I did not follow the steps correctly. I decided the first 2 were not worth trying for but this last one I was sure I did it correctly. I talk to support and they wil...

Gear VR login problem with SM-R325 & NOTE8

Gear VR SM-R325: New full box (From VietNam).Galaxy Note 8: Old (From VietNam)I cannot login to Oculus app on Gear VR SM-R325, Galaxy Note 8."Facebook session expired"========> but, Facebook login on app and PC browser is OK.Meta Website login is OK....

Oculus stuck at login

I used oculus before with my s8+.Now after years i want to use it on s10 but oculus wont login either through Facebook or oculus id on vr.It logs in if i attempt to login on website. Please help

Thanks for nothing, meta.

I was setting my password, then I get distracted in forget the password and I don’t have my password anymore then I don’t have a Facebook account. Let me changemy stupid password with gmail.

ChugEEE by Explorer
  • 0 replies
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Samsung Gear VR

I'm having a "no internet connection" problem when logging into my new Meta (Oculus) account. Tried almost everything. Samsung s8+ mobile phone: factory settings restored, WiFi (2.5 and 5GHz) OK, SIM card OK. Last functional in January 2023. Possible...

Display rotating when I cast it

Our workplace is using an HDMI chord to cast to our old LA37A550P1MXRD model Samsung TV, from the Meta Quest app on my computer. My computer and the VR are communicating, however, once the cast begins the VR casting window shows up as upside down on ...

E2ECentre by Honored Guest
  • 7 replies
  • 0 kudos

Samsung Gear VR

Is Samsung Gear VR supported with Meta VR? I have spent HOURS trying to connect the headset, with various error messages. None make sense. Just seems glitchy! Help Forum had no answers for this from 2 previous posts from other users