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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Help request: Meta quest 2 screen colored tearing

  an issue ststted ocurring with my oculus quest 2 screen or maybe the gpu wherin the pixels of the screen would flicker and tear in hyper saturated color bars onnthe screen. The effects range from mild bleed to something out of Cyberpunk 2077. The e...

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Dim Display Suddenly

Hi, I just bought a Quest 2 for Christmas. One of the first games I bought was "I Expect You to Die". All was well and good. Now, after only 6 days, the display has gotten significantly dimmer. I adjust brightness and there's no real difference. Ther...

Resolved! Brand new Quest 2 - Damaged screen

Hi everyone, I just recieved my Quest 2 from Amazon (seemed to arrive unharmed), put the siilcone cover on, took off the little plastic bits on the lenses and I'm greeted with a horrible thick band of corrupted vertical lines only through the left le...

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Quest 2 stuck in meta boot loop

For the second time it has gotten stuck in meta boot screen and won't change i have factory reset and waited days still isn't working please help

Quest 2 not turning on

Recently my oculus quest 2 will not turn on. There's no charging light or anything. I plugged it up for a few hours but all it does is show a black screen and flicker on for less than a second then off. This repeats every few seconds.I have tried hol...

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