Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...
Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
The sensor is constantly saying I'm not using the headset and will power it off. We have cleaned the sensor and now believe it's a firmware issue
To put it simply, I believe that both sensors are not working. For one (I believe) that the sensors are supposed to have some sort of light on the top as a status that it's on. Neither of them are on. Second of all, it says that there's no HDMI conne...
Hello, I was directed to come to the forum pages from the support team after over a month of troubleshooting my Rift S device. Ever since an update back in February/March my Rift S will no longer connect due to a failed "sensor check". However, while...
I didn't touch the Rift S for 5 days and when I picked it up again this morning, I couldn't get past the 3 dots. The software tells me both cables are connected but the sensor check after that keeps failing. Any suggestions?
After 1-10 minutes of use in vr either one or two sensors gets "poor tracking quality" in oculus and either my controllers and my headset stop tracking or just my controllers. I looked in the logs and got the same error message for both my sensors: 1...
Any ideas? It was working fine one day, in fact I was playing Medal of Honour: Above and Beyond (Good game), one day and the next it refuses to be found. I've tried re-installing drivers, I've tried changing USB slot, I've been into the Oculus suppor...