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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

iOS meta app location services

So after I finally got the meta app to log in (safari block all cookies ... weird), now the app is finally ready to pair with the quest 2. Only it does not work. Bluetooth shows quest 2 connected, it lets me put in pairing code (sometimes detected au...

grembel by Explorer
  • 1409 Views
  • 7 replies
  • 1 kudos

Resolved! Initial setup of oculus quest 1 - stuck on pairing

Hi, Need some help. I bought a 2nd hand oculus quest 1. I started going through the pairing process - it had the old firmware (oculus sign on start up). I went through, it recognised the headset, and then asked to pair the controllers. Then realised ...

Unity project not showing up on Oculus Rift

We are trying to run a Unity project on the Oculus Rift S, but whenever we run the application, nothing shows up on the headset. What could be the problem? We will now describe our setup in detail. HeadsetThe headset seems to be well connected, the m...

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[HELP] First use of an Oculus Quest, pin code never accepted

Hello everybody,I received an Oculus Quest as a gift, I had to factory reset it in order to pair it with my oculus account / phone app and so far it works, until it reboots after the first update.Then the headset asks for a pin, the 5 digit pin from ...

Resolved! Install 'Dawn.Setup.InstallDriversStep' failed

TLDR: NOT SOLVED. NEED HELP.I've been trying to get drivers for virtual desktop to work so I can play boneworks with my quest 2, but for those drivers, I need to download and install the setup (successfully). but no that never happened, here's my sto...

KeoHIPO by Explorer
  • 1644 Views
  • 3 replies
  • 1 kudos

Not enough space to install Oculus Setup

Hey everyoneso I bought an oculus rift from a friend of mine and tried to set it up... but i can't install the setup application, it permanently says "not enough space"... I've tried everything but nothing works... I've got more than 100 gb of space ...

Anonymous by Not applicable
  • 1095 Views
  • 2 replies
  • 1 kudos

Oculus downlaod cache archive.

Ok, so I had to download the installer several times because each time I install oculus it has to redownload so I got fed up and I copied what it downloads so I don't have to wait for it to download 5+GB of stuff every time. Instructions: Just extrac...

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