Hello, for two days now I have been trying to buy Oculus Quest 2. Unfortunately I cannot proceed through checkout. Website tells me that my address is invalid and checkout button is disabled. None of the fields passed with negative validation, looks ...
Crazy idea… but some of us have limited time, so why is it so hard to send the shipping label with the shipping instructions? I mean it was already extremely difficult to find/navigate to an actual customer support representative. Now I have to wait ...
I want to express my deep disappointment and concern regarding the treatment I have received concerning my order number #[Redacted Order Number], placed on October 12th to purchase a Meta Quest 3, which has already been charged to me despite... The i...
Hi, I'm trying to upload a new build to the store channel of an app listing and I keep getting a very generic error message: MessageGraphQL server responded with error 1675030: Error performing query.Error Code1675030Trace IDDcXFfdv1Op0Any indication...
GraphQL server responded with error 1353049: Sorry, your payment failed. Please update or change your payment method.I keep getting this error whenever I try to buy "Onward" (dunno if it's for all titles) on the store, it worked just fine yesterday.T...
This issue is posted by someone in the ideas category but I think it should be in the support because it is a huge blocker for Turkey users. Prices in the oculus store is really high and we can't buy anything. We need a local store, prices set to TL ...
My quest 2 headset is connected to the wifi , connected to my phone but I can't see my apps and games in the library and I can't access the store，can't browse my account information in the settings too. Strangely, the problem seems to only be happeni...
I'm signed up with a developer account because I'm an XR developer. Are you saying only Americans and Canadians have the right to develop for Horizon Worlds? By not rolling out to people working in this industry, you are making the content exclusivel...
A few days ago, I began having several issues in Home Environment section and in App library. I rebooted Quest 2 a few times, still no luck. Problems are: I'm stuck with one home environment and others are not there. The section is empty except for t...
I'm getting mixed messages with the referral credit and refurbished units. Has anyone else got the store credit for refurbished units? I specifically bought refurbished units straight from Walmart. Support says its only available on "new" units, and ...
So I was looking through my very extensive library of games I started buying when the original Rift came out and continued buying when I upgraded to the Rift S. I bought a quest 2 last week and noticed some games say I own them but others that I defi...
Having an issue with Oculus app and Quest 2 loading store, explore, app library fully on my WiFi. My roommate aslo has an Oculus Quest 2 and is experiencing the same thing. I can still play games, watch Netflix, YouTube. I've hard reset the headset a...
I bought Resident Evil 4 VR for a good horror game this afternoon. I have all the emails and reciepts concerning purchase. The game downloaded. But not only can I not find the file, but the game disappeared from the store. After searching for a while...
Hello, I have an error when i try to purchase fitxr on oculus suest store
