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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 41 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

3 Months Stuck in RMA Hell

My device has been with Oculus for 3 months now, due to a failure in the proximity sensor which was preventing the device from waking up when putting the headset on. I have had over 20 emails to support and they give no information at all, but assure...

Black screen after system reset

I did a system reset after being stuck in the camera view. Now I’m downloading everything again but I had to try 3 times just to turn on my device. Then I would get stuck in a black screen if I left the boundary or the device went into sleep mode. I’...

Spazbat by Honored Guest
  • 1 replies
  • 0 kudos

i cant connect my phone

I cant connect my phone. If i do its stuck loading on 'quest 2 is connecting' please help me. (btw i am dutch so please dont say anything about my english)

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

My Quest 2 stucks

My Oculus Quest 2 is in v40 and for every 5 secodns get stuck at HOME.Not allowing me to use it properly. Making some apps not work, like Horizon Workrooms. I have reseted from factory settings, restarted. nothig helps. Please! Someone! Heeeelp

GearVR3GO by Honored Guest
  • 3 replies
  • 0 kudos

Device cannot boot after upgrade to V40

My quest2 cannot boot properly after upgrade to V40. I will stuck at the blank screen or enviroment pass through view. When problem happens, I can restart/power_off quest2. And my oculus phone app can actually access the device. I have already tried ...

refeved by Explorer
  • 0 replies
  • 0 kudos