Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Normally it worked like this: when i had the elite strap plugged in the headset the charging light would be off until i plugged my charger in my elite strap, from then on the light would turn orange until it fully charged the headset + elite strap ba...
Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
The last time I used Oculus was August 27th. After it was prompted that the app needed to be updated, I did the update, and then the rift s couldn't start anymore, it kept stuck at the 3 dots startup screen. I followed the official and others' tips,a...
My device has been with Oculus for 3 months now, due to a failure in the proximity sensor which was preventing the device from waking up when putting the headset on. I have had over 20 emails to support and they give no information at all, but assure...
I did a system reset after being stuck in the camera view. Now I’m downloading everything again but I had to try 3 times just to turn on my device. Then I would get stuck in a black screen if I left the boundary or the device went into sleep mode. I’...
I cant connect my phone. If i do its stuck loading on 'quest 2 is connecting' please help me. (btw i am dutch so please dont say anything about my english)
My Oculus Quest 2 is in v40 and for every 5 secodns get stuck at HOME.Not allowing me to use it properly. Making some apps not work, like Horizon Workrooms. I have reseted from factory settings, restarted. nothig helps. Please! Someone! Heeeelp
The title says it all, my Oculus app for PC won't reinstall after I removed it due to issues with my headset. It is now stuck on this screen.According to Task Manager, it's installing the Visual C++ Redistributable at this point, but it's using 0% of...
My quest2 cannot boot properly after upgrade to V40. I will stuck at the blank screen or enviroment pass through view. When problem happens, I can restart/power_off quest2. And my oculus phone app can actually access the device. I have already tried ...
Hi, support teams,My oculus quest two is stuck on a black screen. I had to restart three times, each using time.I need your support.