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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 109023 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Install Queued. Issue

I earlier today tried to install a game using the oculus app on my phone to my quest 2, After I pressed install it said it was queued. After a bit of waiting and it not changing I decided to press it again and it then said, “Headset offline, this wil...

Slooth_. by Honored Guest
  • 14997 Views
  • 15 replies
  • 1 kudos

Resolved! Games not launching

Hi everyone, I recently bought an Oculus rift S and it was all working perfectly however certain games aren't launching or have stopped launching, these games are Trover saves the universe and Rick and morty's virtual rick-ality. Trover won't even la...

Esarhal by Honored Guest
  • 5396 Views
  • 5 replies
  • 0 kudos

Quest 2 Aux port seemingly disconnected/malfunctioning

My aux port on my Quest 2 was working fine last week but suddenly it just stopped recognizing it. Whenever I plug in headphones, the Quest 2 continues to play audio through the speakers and doesn't even acknowledge the fact that they're plugged in. I...

Username taking bots, and the username I want

There are lots of accounts all over Oculus/Meta that have some pretty popular usernames, but unfortunantly some of those accounts either haven't been used in ages or haven't been used at all, and were instead used to reserve a username to later sell,...

The "Not Recommend" 3050 support

So as most people already know, 3050 mobile variants are not "recommended" by Oculus due to "low memory and computing power". Yet 1650 super with 4gb VRAM is supported and has similar performance. Source: https://gpu.userbenchmark.com/Compare/Nvidia-...

Unable to log into Meta to log into Oculus PC App

Hello Oculus Community, So, I'm trying to log into my Oculus App.I get redirected to my browser, try to log in with Facebook. White Screen. Ok, I'll clear my cookies and cache. That worked, but it just brings me to Facebook instead of logging in my a...

Resolved! Order been delayed for 5 DAYS

I ordered an Oculus Quest 2, and it's been 5 days but it STILL hasn't been shipped.I contacted support 4 times and they told me to contact them the next day if I still didn't receive my tracking information. They also told me, and I quote "Note that ...

Windows Media Player Opening when I plug in My Quest 2

Hi I recently bought 2 VRs (Quest 2) and everytime I plug them into the USB 3.1 AND 3.0 I have on my Laptop it opens windows Media Player and will not connect to the app (no matter the airlink/chord). Here are my specs:Processor Intel(R) Core(TM) i7-...

trxshgxmr by Honored Guest
  • 4769 Views
  • 4 replies
  • 0 kudos

OCULUS LINK/ AIR LINK Infinite Loading Dots

Hello all, Summary Oculus Quest 2 is unable to pair with PC via Cable or Air Link (Infinite loading DOTS) Details I try to air connect Quest 2 to my desktop PC. The PC appears there correctly but when highlight it then select the PAIR button, it does...

3 Months Stuck in RMA Hell

My device has been with Oculus for 3 months now, due to a failure in the proximity sensor which was preventing the device from waking up when putting the headset on. I have had over 20 emails to support and they give no information at all, but assure...

My Oculus 2 Link app is glitching and not responding

Hi,My Oculus 2 Link app is glitching and not responding.When I connect to my PC after clicking on "Link" the view start to glich and not responding at all, and I can see only the front area of the 360. the bach is glitched with black\grey statics.Whe...

Quest 2 seriously deteriorating after only 1 1/2 years

recently, my amazing Quest 2 has suffered some serious afflictions to it’s functions and I am very distressed, disappointed and frankly irritated. After only one and a half years of owning it, this product has begun to fall apart. guardian cannot sus...

Ravenval0 by Honored Guest
  • 829 Views
  • 1 replies
  • 0 kudos

Quest 2 lost orientation and tracking

I have my quest 2 for just a month, recently I found it frequently relocate or reorient the environment itself and loses tracking at the same time. it mostly occurred when I tilt my head upward or sideway. Like playing beat saber, it reorient itself ...

Resolved! Left Controller will not turn on, nor track.

Hey all, I’m sure these types of posts gets tossed around a bunch, but this problem has become something much more difficult for me to fix. Like a lot of other help posts, the lights (specifically on my left touch controller) won’t turn on, and neith...

SpruceQ3 by Explorer
  • 1622 Views
  • 1 replies
  • 0 kudos

Airlink unable to connect to PC

Hi so I tried starting up Airlink for the first time since it got out of beta, (it used to work fine when in beta), but it just didn't want to connect. When starting up airlink I can see my pc in the devices list, and I can click on pair. But after t...

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Quest 2 casting still not working

I have seen the posts from a couple months ago, someone said it was being worked on, but the casting feature on the quest 2 STILL does not work via the oculus app on mobile or with chromecast. All devices are on the same network and in the same room ...

notCav by Honored Guest
  • 1262 Views
  • 1 replies
  • 3 kudos

Quest 2 In-game Movement is Incredibly Buggy

I just got my Quest 2 for Christmas and ever since I started using it, the movement in all games as been extremely buggy. Whenever I try to move in games such as Onward and Pavlov, the games act as if I hit a wall and just stops or moves in stutters....

Quest 2 has static lines

I recently encountered an issue when playing walkabout minigolf through steamvr where it looks like there are small vertical lines popping up for a split second. The normal menus work fine, but when I look specifically at the grass in the game, there...

My quest two controller is broken

My right quest two controller has a break along the tracking ring close to the trigger, it broke after I dropped it on a tile floor and I was wonder how to get a replacement if I can

s1gma1 by Honored Guest
  • 889 Views
  • 2 replies
  • 0 kudos

Refund

Returned Drunkn Bar Fight and it has not sent me my money after being approved for over 2 weeks now. Confused as to what to do or if its in store credit.

Cable link terrible lag

I’ve been trying to resolve this for months now, to clarify I’ve never had an issue with oculus cable link before then one day it completed busted. Terrible lag as down to 10FPS Annoying screen tearing every few seconds. And incredibly high latency, ...

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