Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 80384 Views
  • 97 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Support Quest 2 ??

Hello, So for last 5 days I'm " Chatting" with oculus support. My problem is that for several days I have had problems with goggles such as:- floating white particles on the right screen, appearing while moving mainly on a black background, forming a...

Anonymous by Not applicable
  • 419 Views
  • 3 replies
  • 0 kudos

Worst support I've ever experienced.

I am honestly surprised by the lack of support on the Oculus Products. Long story short.Right controller suddenly died. > Created a ticket (5075396) > waited for response.I keep on getting emails that my ticket has been updated, but the email is empt...

Trools by Explorer
  • 710 Views
  • 10 replies
  • 1 kudos
Labels