Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...
Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
The last time I used Oculus was August 27th. After it was prompted that the app needed to be updated, I did the update, and then the rift s couldn't start anymore, it kept stuck at the 3 dots startup screen. I followed the official and others' tips,a...
@MetaQuestSupport Hello! My Meta Quest 2 shutdown itself (not device sleep, it is forcing turn off completely) for 2 consecutive times after I using and running the AltSpace application, even have the battery power and after first-ever impact drop. T...
Hello, So for last 5 days I'm " Chatting" with oculus support. My problem is that for several days I have had problems with goggles such as:- floating white particles on the right screen, appearing while moving mainly on a black background, forming a...
I am honestly surprised by the lack of support on the Oculus Products. Long story short.Right controller suddenly died. > Created a ticket (5075396) > waited for response.I keep on getting emails that my ticket has been updated, but the email is empt...