We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
While in the Oculus dome or in an app, the 6DOF tracking suddenly freezes (basically becomes 3DOF), and after a few seconds (without any user action) you virtually jump a few meters and change facing direction, and 6DOF tracking is restored. While fr...
Could someone please explain why Meta are ghosting me. My sons Right hand controller is struggling to track. I opened a case and was asked to to try multiple things and if these did not work then I was to submit a load of info inc address and invoice...
Just received my quest 2 yesterday, and I'm stuck on the pairing screen. The app shows that the Oculus and both controllers are connected, but in the Oculus, the middle dot is stuck and it cannot detect the tracking controllers. I've restarted it num...
There's a weird issue I'm experiencing on my quest 2 link which can be seen in the video below. I'm not sure what exactly to call it but I'd guess it's tracking related. Settings are pretty much all default, 120hz is turned on for the quest 2 itself ...
One day, it happened when I put a slightly charged Quest 2 on my head after it was out of charge. Quest 2 doesn't track my head and doesn't connect to the controller. Once every 4 seconds, the tracking and controller will be temporarily normal, but w...
About a month or two ago I had some controller drift that I fixed, I stopped using my Quest for about a month, and I come back to find out that the controller drift is worse than ever, the tracking turns off about every five seconds and turns on in 1...
Hey,I've saw that problem with touch controllers : The thumb tracking seems to stick itself to the buttons, responding to the joystick when using it and not doing anything when I let my thumb go.I've also saw that putting my controllers upside down w...
My issue is as the title suggests, my left controller does not track well with my headset on. It can track which direction I am pointing the controller, but does not track the location of where the controller is in the 3d space of my play area.I was ...
I have access to 2 Quest2s. After some update they tracking has become significantly bad on both! Both headsets are used in a corporate environment in a gentle way for development work and both are overnight almost unuseable. This is in an environmen...
My quest 2 just got updated to the latest public version of the software. I now have the meta logo on boot. I'm having 2 pretty major issues and I'm hoping someone has some info that can help. First I'm no longer getting any audio and the audio worke...
Each time I start it since plugging it in and updating, it says tracking lost (even when in optimal conditions where it has previously worked no issue since I got it). It tracks for a few seconds then glitches out and says tracking lost again. Furthe...
Ever since I've updated to V38 I keep getting the lost tracking error while playing my flight sim. - Meta Quest 2 V38- Stationary (siting at a desk)- PCVR (Oculus windows app V38)- DCS flight sim- Oculus link cable- Ample lighting (never had a proble...
After not playing for a month or so, I updated the headset and here are the complications that have shown up. -The touch controllers float in a single position. They rotate in a fixed position but to not move in space. Sort of like the controllers ar...
I've had my rift s for about a year now (maybe more), and a few months ago it started having problems, but fixable problems like the infamous display port, but it has increase rapidly, and I am sure I've had ALL types of errors (except audio, which i...
So, I am trying to set up a multi user account on my Quest 2 and when I hit add account I get a pop up saying I need to turn tracking on to use this feature. I have head tracking on as well as hand tracking on. What needs to be changed/turned on to g...
My little sister had a Quest 2 for a couple of weeks now, and we had guests over and one of our guests had used it and while playing, it fell off of the head and landed on the face (where the cameras are near) and when they left, she tried to use it ...
Here is video filmed through the headset: https://easyupload.io/x1okrzThe tracking is jumping around like crazy. Only when I completely still, the jumping sometimes stop, but then it still drifts away in a few seconds. Interestingly, during the "gree...
For a while I was having the seemingly common problem with the Quest 2 guardian where, when setting the floor, it moves up with you as you stand up and the guardian itself moves around as well, basically rendering the guardian unusable. Furthermore, ...