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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

STUCK ON PAIRING SCREEN TRACKING NOT WORKING

Just received my quest 2 yesterday, and I'm stuck on the pairing screen. The app shows that the Oculus and both controllers are connected, but in the Oculus, the middle dot is stuck and it cannot detect the tracking controllers. I've restarted it num...

Oculus link weird tacking issue

There's a weird issue I'm experiencing on my quest 2 link which can be seen in the video below. I'm not sure what exactly to call it but I'd guess it's tracking related. Settings are pretty much all default, 120hz is turned on for the quest 2 itself ...

Rohanite by Honored Guest
  • 845 Views
  • 2 replies
  • 0 kudos

Multiple problems with my headset and controllers

About a month or two ago I had some controller drift that I fixed, I stopped using my Quest for about a month, and I come back to find out that the controller drift is worse than ever, the tracking turns off about every five seconds and turns on in 1...

BlakeCobb by Honored Guest
  • 921 Views
  • 1 replies
  • 0 kudos

"Tracking lost" suddenly very often on 2 headsets

I have access to 2 Quest2s. After some update they tracking has become significantly bad on both! Both headsets are used in a corporate environment in a gentle way for development work and both are overnight almost unuseable. This is in an environmen...

Quest 2 just updated, now audio and controller...

My quest 2 just got updated to the latest public version of the software. I now have the meta logo on boot. I'm having 2 pretty major issues and I'm hoping someone has some info that can help. First I'm no longer getting any audio and the audio worke...

d0x360 by Protege
  • 1592 Views
  • 1 replies
  • 0 kudos

Resolved! Quest 2 tracking and updating issue

Each time I start it since plugging it in and updating, it says tracking lost (even when in optimal conditions where it has previously worked no issue since I got it). It tracks for a few seconds then glitches out and says tracking lost again. Furthe...

Vartexy by Honored Guest
  • 1375 Views
  • 3 replies
  • 0 kudos

After V38 update: Lost tracking when I look to my right.

Ever since I've updated to V38 I keep getting the lost tracking error while playing my flight sim. - Meta Quest 2 V38- Stationary (siting at a desk)- PCVR (Oculus windows app V38)- DCS flight sim- Oculus link cable- Ample lighting (never had a proble...

RogerKemp by Honored Guest
  • 1210 Views
  • 3 replies
  • 0 kudos

Resolved! Strange tracking issue. Makes headset unusable.

After not playing for a month or so, I updated the headset and here are the complications that have shown up. -The touch controllers float in a single position. They rotate in a fixed position but to not move in space. Sort of like the controllers ar...

ur2ez2me by Honored Guest
  • 1583 Views
  • 2 replies
  • 0 kudos

Unable to track after oculus fell.

My little sister had a Quest 2 for a couple of weeks now, and we had guests over and one of our guests had used it and while playing, it fell off of the head and landed on the face (where the cameras are near) and when they left, she tried to use it ...

yo.opp by Honored Guest
  • 2545 Views
  • 2 replies
  • 0 kudos

Rift CV1 tracking haywire first use

Here is video filmed through the headset: https://easyupload.io/x1okrzThe tracking is jumping around like crazy. Only when I completely still, the jumping sometimes stop, but then it still drifts away in a few seconds. Interestingly, during the "gree...

maerf by Honored Guest
  • 970 Views
  • 1 replies
  • 0 kudos

Quest 2 Guardian and tracking issues came back after v32

For a while I was having the seemingly common problem with the Quest 2 guardian where, when setting the floor, it moves up with you as you stand up and the guardian itself moves around as well, basically rendering the guardian unusable. Furthermore, ...

Gyarepyon by Honored Guest
  • 2836 Views
  • 6 replies
  • 1 kudos
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