Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...
Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Hello.I am hoping someone has an idea of what to do. I accidentally dropped my headset to the ground and after that it constantly got "Tracking lost". I have tried wiping the lenses, rebooting the system and now I've factory reset it.After factory re...
While in the Oculus dome or in an app, the 6DOF tracking suddenly freezes (basically becomes 3DOF), and after a few seconds (without any user action) you virtually jump a few meters and change facing direction, and 6DOF tracking is restored. While fr...
About a month or two ago I had some controller drift that I fixed, I stopped using my Quest for about a month, and I come back to find out that the controller drift is worse than ever, the tracking turns off about every five seconds and turns on in 1...
So, this has been an issue I have had for the past week. Very recently, My Oculus Quest 2 keeps losing its tracking very frequently. It seems that it loses tracking about 20 seconds into setting up a guardian. Speaking of the guardian system, every t...
Ive had my Quest 2 for almost a year now and never had any issues up until this moment. I was playing vrchat with some friends and my screen turned black with three white dots. I assumed I crashed as usual but it gave me the tracking lost message. I ...
I have access to 2 Quest2s. After some update they tracking has become significantly bad on both! Both headsets are used in a corporate environment in a gentle way for development work and both are overnight almost unuseable. This is in an environmen...